Customer Ratings & Reviews

Best for just streaming use. Business or schoolwork was difficult on this pc. Cannot download documents from browser and not touchscreen. Pc began to overheat and lag when on zoom screen sharing or when multiple windows are open.

Still getting use t o using it so no good or bad review at this time

This laptop is extremely slow, it might be a good buy for someone in school who doesn't have any need for speed with their work.

If your trying to game or do any other stuffthis is not the laptop is it so slow and weak even having barely any tab it don’t work tris I know the review look good but just save your money

I admit, I bought it for its looks… and because I wasn’t able to fix my main pc. However, this computer isn’t even feasible for an elementary school student. My last purchases on here make me feel like everything I’ve purchased was poorly refurbished even though it was marked as “new”. This particular laptop shuts down when it feel like, I can only afford to have either one tab or one piece of software at a time so idk how that can be overloading the system enough to crash… do yourself a favor and stay away from this one.

It’s a good starter laptop but I wouldn’t necessarily buy it again though.

Have it had it super long but do really enjoy it so far. Works great, haven't had any issues out of it. I will say the camera quality isn't great but I wasn't expecting top notch here. Battery lasts pretty long as long as you're not running anything like discord or something really large. Fairly light, not bulky, very subtle color (on the outside with it being lavender). Overall really really like it!

It is very slow and lags really bad. It was supposed to be used for school and doesn’t work for what it’s needed for

When I received the package the computer stated excellent condition, but when I pulled out the lap top out it was dirty. Had crumbs of food and when I opened the actual laptop it had tape as if someone had taped their passwords or papers to it and had human hair as well. Not good for a product you expect to be clean at least.

Okay, laptop for getting small tasks done, not recommended for heavy use.

The speakers and microphone have ussue otherwise not bad experience

I've only been able to get onto this computer one time and it took me hours... i had to go through so much. I tried again a couple days after the first day I got it and I haven't been able to log back on since. It looks very nice and pretty but either I got a bad lemon or something.

Beautiful color and all but the laptop itself is trash. It can be full and about 20 or 30 minutes later it’s low battery or discharge completely. The charger must always be near.

I hate this laptop. I have had nothing but issues with it since I bought it. If I let the battery die, it shuts off and a blue box comes up saying who knows what, then it wont turn on no matter how many times I click the power button. Then, after the 1000th time of clicking/holding in the power button, it will come on and be VERY slow for a while. I have always thought highly of HP, but I will not purchase another one. Do yourself a favor and spend the extra money to get a good laptop, because this one is not it.

Necessary to return for personal vision reasons. Needed clearer key colors.

It runs very weakly, I thought maybe it was the one I had before as I had one in Pale Rose Gold and I thought maybe it had a factory problem bc it didn’t have a reason to have high cpu usage a few days after purchase but the same thing ended up happening with this one.

Stopped powering on after three weeks, unable to get quick appointments to fix

My rating is poor due to the lack of knowledge of the salesman. They stated I needed to buy additional software which ultimately cost me an additional $90. I later found out after starting up the computer that the software is included free for the first year. I attempted many times to get a refund in the software that I still haven’t used. And they store and customer service were useless and did not care about my situation.

Install Windows Install the Internet Just install Bluetooth It takes more than an hour It doesn't work out either The next day, a different company Change It takes less than 20 minutes

This is a simple laptop for simple tasks and I found it plenty good enough to be a secondary machine for writing scripts/reviews or watching videos on the side. I like that it runs Windows (albeit in “S” mode) S mode can be turned off but I decided to leave it on and focus on using only Microsoft store apps and the Edge browser. Luckily it seems Edge has come a long way and pretty much syncs up the same way as Chrome as long as you’re logged in. I also like that it has CoPilot which is wayyy better than googling nowadays. Let's get into some of the categories… Performance: First thing I pay attention to is just how well a budget laptop can do simple tasks and this mostly passes. I can have multiple tabs open, video playing on the side, and even using CoPilot is pretty responsive. Where this thing struggles is RAM - it is usually at 80-90% usage and pages will often need to refresh even for a split second. Still whatever you’re working on at the moment will be responsive. Storage: You’re getting 128GB of storage however right off the bat the system eats up most of it - I only have 69.2GB free so that doesn’t leave me with much headroom. I’d recommend using cloud services for stuff like photos etc. Screen: The display is 14” and at 720P it's very average. Viewing angles are actually decent but colors look very washed out. Speakers: Plenty of volume and vocals come across fairly clear - there's some distortion but it honestly didn’t bother me much. Webcam: Webcam is honestly fantastic for what you get - perhaps the best I’ve seen on a budget laptop. My face looks very clear and I can even make out the details in my skin. This will be great for video chatting. Keyboard: While I can type very fast and accurately on this keyboard the individual keys have a ton of wobble to them so I don’t know how they will stand the test of time. It’s a fairly big keyboard and all your shortcuts are nicely laid out and labeled. Battery life: Expect only about a day with medium usage and potentially two days if you’re being super light. Standby is pretty good though so you can leave it and not worry about charging when you come back. Overall I’d recommend this laptop especially for somebody who might not be as demanding, but there's still some areas where I would have liked it to be better