Customer Ratings & Reviews

The rep gave good info on this laptop, but got it home, and after a few weeks, it was running super slow, the color auto changed to grey, it doesn't keep a charge, and it was not a good investment and would never buy again.

Not enough internal storage. Very light weight and easily fits in a bookbag.

Buy a different one. Can you believe that I am force to write 50 characters to be abld to post? One short and sweet statement isn't enough. How about a payment for reviews.

Screen quality is very low. BATTERY is horrible !! Just not worth the buy.

Opted not to purchase new laptop but was still charged over $200.00 when returned shortly there after. Not user friendly. Traded in my old laptop and have not been

I purchased this laptop specifically to complete mine educational classes,, it ran so ridiculously slow that I’ve missed All classes and fail This semester

I regret this purchase, too bad it can't be returned. I bought this to check email and pay bills. It is so slow, I can't even do these most basic tasks.

This laptop was not what I was looking for. I wanted a more web based Laptop and I prefer Chrome to Edge.

Too SLOW. For me, not user friendly. Frustrating. I returned it (even tho it was pretty!!)

Battery doesn't last long, the mouse pad is weirdly clicky, and its still pretty slow loading sites

I ended having to do a refund because my purchase came with a one month Xbox play code. Cashier never asked for my email or phone number. We do a refund and add in my email and phone number only to be told that the code will be emailed, I Asked when will that be, they said idk. I bought this almost a month ago and still have not gotten it. Disgusting.

Laptop is very Very Slow.. couldn't able to open browser..it's taking long time to browse

Awful.open box excellent condition had dried food on the cover and “stuff” in the keys. Looked like it was shoved into box. No cords tied.

As someone who needs a reliable laptop for both work and leisure, I’ve been really impressed with the HP 14-inch laptop. It’s the perfect blend of performance, portability, and practicality. Whether I’m powering through work tasks, editing photos, or watching videos, this laptop has been an absolute game-changer for my daily routine. Powerful Performance with Intel Processor: The Intel Processor N150 is more than enough to handle everything I throw at it. I can multitask effortlessly, whether it's switching between work documents, browsing the web, or streaming videos. The 4GB of DDR4 RAM helps things run smoothly, with no noticeable slowdowns even when I’ve got several tabs or apps open at once. It’s been a solid performer, and I can rely on it to keep up with my fast-paced tasks. AI Assistance with Microsoft Copilot: The addition of Microsoft Copilot in Windows 11 is a huge bonus. It’s like having a personal assistant available at all times to help me with everything from brainstorming new ideas to finding quick solutions. Copilot has been especially useful for organizing my work and offering simplified answers when I need them most. It’s intuitive and easy to use, and having it built right into Windows 11 has made my workflow so much smoother. Impressive Display and Design: The 14-inch HD display is fantastic for watching videos and working on projects. The micro-edge design, with its almost bezel-less look, gives me more screen space, which is great for multitasking. I can easily connect a second monitor for an even more efficient setup. The anti-glare panel is also a lifesaver for outdoor use, as I don’t have to worry about my screen being washed out by sunlight. Plus, the slim design of the laptop makes it ultra-portable—it's incredibly lightweight and easy to carry around, which I love for when I need to work on the go. This can also fit in small spaces or desks. Battery Life and Fast Charging: I have gotten anywhere from 8-11 hours out of the battery depending on what I am doing. I’m always on the move, and the battery life is a huge plus for me. It lasts through a full day of work without needing a recharge, and when I do need to plug it in, HP’s Fast Charge feature gets me to 50% in just about 45 minutes. This has saved me on several occasions when I’m in a rush and need a quick battery boost. Connectivity and Audio Quality: This laptop comes with Wi-Fi 6 and Bluetooth 5.4 wireless card. The audio quality isn't horrible for such a slim device. The dual-array microphones and HP True Vision HD camera are perfect for video calls, ensuring I always look and sound crystal clear, even in low light. Sustainable and Portable Design: Weighing just 3.24 lbs and measuring only 0.71 inches thin, this laptop is incredibly portable. I can carry it from room to room or slip it into my bag when I’m heading out. It is ENERGY STAR certified and made with sustainable materials like post-consumer recycled plastics if that matters to you. Final Thoughts: Overall, the HP 14-inch laptop has exceeded my expectations. From its sleek design and powerful performance to its impressive battery life and AI-powered features, this laptop is everything I need to stay productive and entertained. Whether you’re working, studying, or just enjoying some downtime, it’s a reliable and versatile device that won’t let you down. Highly recommend!

Item is unusable. Cannot open any apps, battery lasts 45 minutes, and it cannot load any searches. This product has since repurposed to become an art peice sitting in my desk drawer.

i don’t want to sound like a picky person nor blame best buy directly. but when i received my package the whole box was soaked in some type of liquid that smelled like windex. the computer was fine but the whole box was damaged and i left a review on the shipping company complaining about it and didn’t hear back from them

too bright cant dame the light it hurts my eyes when I'm looking at the screen

Didnt come with an internal driver :( my kids were so excited to get it up and running thought it was an internet issue now it's 3 days past return date and we have 3 computers that we can't even use

This is the sixth computer I've purchased since 1993 and it is absolutely the worst ever. MY $40 Android phone has faster and more dependable internet ability. Routinely takes 3 to 4 hours just to close a website page. (yes, HOURS not minutes). Save yourself some time and just throw $250 in the trash can. Would not recommend and will never buy another HP product.

Wireless card broken out of the box. Since I can’t get it to initiate setup I’m returning it.