Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$218.99
Save $1
Comp. Value: $219.99

Customer reviews

Rating 4.6 out of 5 stars with 1583 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,583 reviews
  • Rated 3 out of 5 stars

    HP user for years

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is significantly slower for loading internet pages and booting up as compared to my previous HP lap top--but NOT as slow as DOD laptops I have used

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The REAL review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your trying to game or do any other stuffthis is not the laptop is it so slow and weak even having barely any tab it don’t work tris I know the review look good but just save your money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slooww

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it can but if you have money pay the extra for a better piece. Over heats easily and is so slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I been scam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer desnt work wont connect to my internet. They telling me can't return it has been 30dsys brought it August 22. What scam!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pick another laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop will not stay connected to the internet. The battery does not stay charged for long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great value for starter notebook

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook is a great starter notebook for beginners and school aged children. Easy to use. Great value for the price. Battery life could be better but, you get what you pay for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need old laptop with windows to play floppy discs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for price, but does not have side tray for old floppy discs to play. They no longer make them, so had little purpose for our intentions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit, I bought it for its looks… and because I wasn’t able to fix my main pc. However, this computer isn’t even feasible for an elementary school student. My last purchases on here make me feel like everything I’ve purchased was poorly refurbished even though it was marked as “new”. This particular laptop shuts down when it feel like, I can only afford to have either one tab or one piece of software at a time so idk how that can be overloading the system enough to crash… do yourself a favor and stay away from this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 3 weeks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped powering on after three weeks, unable to get quick appointments to fix

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool just a little slow running. Good for now the price is fair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a decent starter laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good starter laptop but I wouldn’t necessarily buy it again though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life awful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and all but the laptop itself is trash. It can be full and about 20 or 30 minutes later it’s low battery or discharge completely. The charger must always be near.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use t o using it so no good or bad review at this time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eventually returned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for just streaming use. Business or schoolwork was difficult on this pc. Cannot download documents from browser and not touchscreen. Pc began to overheat and lag when on zoom screen sharing or when multiple windows are open.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very cheap. Has a hair trigger and clunky mousepad. Not a big fan overall.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do yourself a favor and DONT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this laptop. I have had nothing but issues with it since I bought it. If I let the battery die, it shuts off and a blue box comes up saying who knows what, then it wont turn on no matter how many times I click the power button. Then, after the 1000th time of clicking/holding in the power button, it will come on and be VERY slow for a while. I have always thought highly of HP, but I will not purchase another one. Do yourself a favor and spend the extra money to get a good laptop, because this one is not it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP - 14" Laptop - Unusable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is unusable. Cannot open any apps, battery lasts 45 minutes, and it cannot load any searches. This product has since repurposed to become an art peice sitting in my desk drawer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Open Box “Excellent” Condition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the package the computer stated excellent condition, but when I pulled out the lap top out it was dirty. Had crumbs of food and when I opened the actual laptop it had tape as if someone had taped their passwords or papers to it and had human hair as well. Not good for a product you expect to be clean at least.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too SLOW. For me, not user friendly. Frustrating. I returned it (even tho it was pretty!!)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst gift i ever bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come with an internal driver :( my kids were so excited to get it up and running thought it was an internet issue now it's 3 days past return date and we have 3 computers that we can't even use

    No, I would not recommend this to a friend