Customer Ratings & Reviews
 for more information. ENERGY STAR and the ENERGY STAR logo are registered trademarks of the U.S. Environmental Protection Agency.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f959a5dc-0754-4882-9818-ca0df0e83231.jpg)
- Model:
- 14-dq6012dx
- SKU:
- 10938039
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
DONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it save yourself the time and money! It starts to slow down and not work properly after a couple of weeks.
No, I would not recommend this to a friendBroke out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless card broken out of the box. Since I can’t get it to initiate setup I’m returning it.
No, I would not recommend this to a friendlack of knowledge on how to work computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have internet or wifi and I do not know how to make the computer work for me.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly freezing! Extremely slow, my daughter doesn’t appreciate this laptop as her gift.
No, I would not recommend this to a friendJUNK Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this laptop!!! Enlarges page whenever it wants & just did it while writing this review. Don't have to click on anything and goes there anyway. Does NOT have left click OR doesn't work!!! Performs mostly like the ancient Windows 10 I replace with this junk!!! DO NO buy!!! HP should be ashamed but of course they're laughing all the way to the bank. Sorry suckers, I'm replacing this one!!! New one coming better NOT have any issues
No, I would not recommend this to a friendComputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse purchase ever keyboard didn’t work it came jammed
No, I would not recommend this to a friendSlow laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a typical everyday use laptop, the laptop is very slow.
No, I would not recommend this to a friendSuper slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow laptop. Dont buy unless youre going to use it for basic stuff.
No, I would not recommend this to a friendNot what it seems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with a power cable, have to purchase separately.
No, I would not recommend this to a friendbad sales man
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not what i wanted , was miss informed about product
No, I would not recommend this to a friendDon’t purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible slow computer, I only bought it 3 months ago and I can’t do anything
No, I would not recommend this to a friendMy hp 14in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying my hp it is everything I expected and more.
I would recommend this to a frienditem returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a slow computer to work with tha had to eturn unfortunately.
No, I would not recommend this to a friend
Great laptop for the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a good budget option for low power users. I picked it up for my young kids to use and learn on. I'd plenty fast for doing documents, internet or video. I wouldn't try to play any intense or newer games on it. Windows S takes a little getting used to app availability wise but it's not bad. It does allow you to switch to a standard windows but warns you there will be a performance hit and you can't switch back to S. The screen is nice, bright and colorful. The laptop is a little thicker and heavier than the premium models but I honestly like that for my use case as the kids will not take care of it like an adult and it feels like it's more solid than my other thin laptops. The battery is great. I haven't run it all day between charges but I could see it lasting for almost a work day, definitely a school day. I'm impressed with this laptop. Honestly for the price you can't beat it. I'm looking forward to having it even as a distraction for the kids to keep the premium laptops from being abused.
I would recommend this to a friendWouldn't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just unboxed this. Runs completely slow..laggs etc. Return window passed so I'm stuck with this
No, I would not recommend this to a friendBad buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow, very inefficient. I definitely did not like it, even though it was an older model, as it was slower than others at the same level.
No, I would not recommend this to a friendBought new they shipped me a used one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly disappointed ordered a new one for college they sent me a used one and refused to return it, now I have to pay 100 dollars for them to try and reset it. Would not recommend.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery life is not very good at all keeps dying while in class would not reccommend you get what you pay for
No, I would not recommend this to a friendIt's just an underpowered PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just an underpowered PC. I need to go back to a Chromebook.
No, I would not recommend this to a friendDidn’t recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t recommend that product because it is very slowly
No, I would not recommend this to a friend