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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1838 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the product's excellent overall performance, superb battery life, and very fast speed. Its portability, lightweight design, and compact size are also highly appreciated, along with its appealing color. However, some customers have expressed concerns regarding the screen's quality, limited storage capacity, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,838 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up does everything i need to do display is good

    I would recommend this to a friend
  • Pros mentioned:
    Color, Portability

    Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it light weight . And i love my color just sweet to have a new updated laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works well for me. Nice design and simple which is what i needed

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Good Buy “Black Friday “

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop is very light weight, and easy setup. I got the color I want along with 2 free subscription that I utilize very well. I got it on sale during Black Friday however without the sale I probably wouldn’t have purchased. I gave 3 stars due to I’m having screen issues now and it haven’t been more than 45 days in. Will be returning or exchanging!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best HP laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the initial setup, the computer is fast and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works good in calls video remote work battery is great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pink laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great size, easy and convenient and i love the pink color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for everyday use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased teo of the laptops for my son and I to use. So far, we have had no compliants about the laptop. Love the fact that it comes with Microsoft Office free for a year and has a built in virus protection program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great HP product for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. I bought this for personal use and it is the perfect size, has a great display and easy to set up. I have always had HP computers and I do have an HP desktop, but I needed a laptop for portability. This was a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Good products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This labtop is fast speed and have a good battery life .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pc for the price. Easy to set up and use. I recommend this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Painfully Slow but Nice Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open-box item for a steal, and it was/is in good condition. We bought it for the size and because it was relatively up to date from a tech perspective. It fits in my backpack easily and is not heavy. We bought it to go on a trip with us so we could post to a travel blog for family/ friends, use Word, and (in general) stay abreast of current events. For tasks in applications such as Word or Excel, it worked well. For Substack or other Internet-based apps, it was a different story. Unfortunately, the laptop had a real issue with hotel Wi-Fi. Each time we moved to a new location, it had to reboot for it to work properly. If you did not reboot, it would not get to the captive capture screen so that you could login to the hotel's Wi-Fi. A system reboot worked every time. Not sure the problem as we had just downloaded the latest in Edge/Chrome and it was painfully, utterly, terribly slooooooooow to try to get anything done. It's fine to blame some of that on the hotel's Wi-Fi but I used the computer at home and had a similar experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for small business owner. Love how i can take it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Perfect little replacement laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful little computer, perfect for my needs. Easy set up, good speed and easy use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loved my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my laptop would buy again. Battery life is great, screen display is nice & clear keyboard works great lighting on screen is well lit.on /off button works fine would recommend this computer to others to buy , worth the price I paid would buy again. Very pretty colors to choose from was packed very nicely in box and was delivered with care package wasn’t thrown on porch was handled with care.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect I like it as fast everything good that’s why I like

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase. Works as expected and it is a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't need or want to pay for more?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy. I wanted a basic all around laptop. This was in stock and on sale. I bought it, now use it, and have no regrets. Would I recommend it? In a heart beat!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Bang For Your Buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this has been a great purchase for the price. The laptop is smooth, no delays, holds a great charge when off the charger and has been a nice upgrade from my prior computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an older person who wanted to take some online classes. This has been great for me! It's fast and I haven't had a single issue. I would recommend this to everyone. Thank you Best Buy for a great deal to boot!

    I would recommend this to a friend