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Customer Ratings & Reviews

$189.99
Save $60
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 1844 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the product's excellent overall performance, superb battery life, and very fast speed. Its portability, lightweight design, and compact size are also highly appreciated, along with its appealing color. However, some customers have expressed concerns regarding the screen's quality, limited storage capacity, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,844 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy order and pickup. friendly customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As described.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because nothing is perfect. Could be easier to lift the screen when it is closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Rochelle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like and im trying to purchase another one today for my sister

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and lightweight machine with 14" screen.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok not the best resolution could use improvement!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for light use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for light use. It was for my wife, who does more web surfing and emailing than anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop just unfortunately did not work for what I was needing for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for a starting. Easy to use. Good Display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gift for my daughter for Christmas she enjoys her laptop along with her other electronic devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    January

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice laptop with a lot of range in its abilites, and I personally love the customization options

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it....... so smooth and gud looks , slim and so on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 14”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a very basic model but for what I was needing it for with school it’s working great as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister and she loves it. Great brand excellent price, superb service from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great computer perfect for the things I need to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for kiddo to study. Reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget laptop for school especially that i’m in college and money is tight but i got it cheap an at a very great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been excellent so far. Runs great and light weight to carry around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started moving slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ordered this a month ago haven't used it a lot and it’s already moving slow support wasn’t helping asked me if I reached out to hp and did I want to pay for chat support when it said it was free and why would I reach out to hp when I bought it through Best Buy..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed! Easy to use, set up was quick.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great for Facebook but not much more

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very basic laptop purchased solely for Facebook and youtube. Anything more and I think the computer would burst into flames.

    No, I would not recommend this to a friend