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Customer Ratings & Reviews

$199.99
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Comp. Value: $219.99

Customer reviews

Rating 4.6 out of 5 stars with 1555 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,555 reviews
  • Rated 1 out of 5 stars

    Less than satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very dissatisfied with this product. From the moment I used it, it ran extremely slow, battery life is only about 3 hours despite the fact that I've had it for less than a month, and the limited storage makes it barely able to function with more than one app installed. Additionally, the extra keys make typing and gameplay very difficult. I would not recommend purchasing this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, very knowledgeable salesman. Will shop again. Highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer if you’re wanting to keep things basic. Don’t really like it’s security features but not a bad product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PC Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little slow - guess you get what you pay for. But for the price it seems to be good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t order from anywhere else quick order process quick delivery awesome service BBY! As for HP there’s none better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superhelpful and patient.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very patient with me and answered all my questions. They were very very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sale purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for the price, good quality and futures on date!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop to have for small tasks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for entertainment purposes and talking to friend or interview for jobs. Its just more on the slow side when you doing multiple things at the same time so I wouldn't use it much for work. Much be better for school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    14" HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for an inexpensive laptop...small screen but ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style of it is awesome but the memory don’t hold nothing and makes storing stuff impossible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent computer for a kid to school. Just setting it up took half the storage and only runs in S mode so you have to disable that to get things that are not windows.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    good computer, if you need the basics

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a perfect computer for just basic internet browsing, wish the battery would last longer, but its probably due to all the programs running in the back round. but overall good computer if you dont need a lo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer adjusted to my budget my daughter liked that much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very slow computer. Isent abel to store much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, it can lag with the 4 gb or ram but for the price it’s very worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attendant was Very attentive to what I needed. Gave it the hometown feel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes price is more important than speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slow, but I knew that before I purchased it. I need it for scanning things, not for every day usage. So for the difference in price, it serves my purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. It does everything I need it to and more. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative said the repair would take two to four weeks, however I got my laptop back in one fully repaired and ready for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal....thank you for deal of the day i am really enjoying the laptop

    I would recommend this to a friend