Customer Ratings & Reviews

service was great! will definately order online again.

I have had a very good shopping experience with Best Buy .

This computer is just what we needed. Thank you for a wonderful product.

Bought for my daughter for school The mouse pad glitches a lot set up was somewhat annoying

Love HP computers and all HP devices. Will buy again

I've been wanting a laptop for a long time. I thought I couldn't afford it. I'm very pleased with this purchase.

It’s durable easy to use device . I bought it for my personal use few years ago this one I purchased for my niece .

Its not a bad laptop. I dont have alot on it and it runs slow. Running windows 11 too.

First of all, i couldn't actually get into the computer until I set up a windows account. The updates took 28 hour to complete the updates, WHY??????? Just to get into the machine I had to set up a windows account, why would I need to go through an additional number of hopes I have to give out even more information and have to maintain a whole other account , and I wasn't enthusiastic about setting up in the first place. The system layout makes absolutely no sense. I've tried setting up a password twice and both times it just sent me to a random youtube video. I tried looking for an instruction manual on the computer and it literally sent me to a website. Would it be too much to ask to have the owner's manual on the computer for offline use. It was a black friday deal, let's just say i'm getting what I paid for.

It was fast and easy to buy whit my phone and received at home so quickly

It glitches here and there but i think its because i turned off the s mode

excellent value, does the job I need to do, and sales agent although tried to step me up to a more expensive one.

if you need a mediocre laptop, this is definitely one of the options. not much else to say

Perfect gift tp start high school, comes with all the needed features and programs for begginers .

Excellent customer service review. Very satisfied with the professionalism I received from your team work. Thank you

Very slow. If you are in college and you take online exams, this will not work for you.

Great product for what I need it for I would recommend it for working from home

Great for basic needs! We use it for downloading files and sending email. Good price for what we need.

Simple laptop. Doesnt seem to hold a charge long when not in use.

I love the color and it's very nice and easy to use. The screen and background is clear and clean.