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Customer Ratings & Reviews

$199.99
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Comp. Value: $219.99

Customer reviews

Rating 4.6 out of 5 stars with 1576 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,576 reviews
  • Rated 5 out of 5 stars

    Great for a college student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday college student usage. Awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Said new runs like preowned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the first week it has just shut down completely on me. I have all the virus protection on it. It freezes up a lot. I can’t make it through one full shift without having to charge the battery.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse isn't very smooth to operate, it's a little touchy and the overall speed of the laptop isn't impressive. It's a good value for the low price though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with linking up to Microsoft and went back to Best Buy and did not receive support. Was told "It's not our problem". Was very disappointed with that response.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ve very good thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy the computer is amazing I appreciate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not happy with this computer. It takes a long time to start. Doesnt hold a charge. Its very fast. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow and lags really bad. It was supposed to be used for school and doesn’t work for what it’s needed for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop June 13,2025 I used it maybe 8 hours and the day of the return dead line the screen has what looks like water spots on it. Now I pretty much just threw $150 away because they are saying I’m outside the window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small, very light and perfect for a small child.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary to return for personal vision reasons. Needed clearer key colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Enough Storage Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this laptop. As soon as you save anything on it, it gives you an error not enough storage space. I purchased a hard drive and it still didn’t work properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best computer, but I can’t complain to its defense I tried downloading war thunder on it and that’s what killed it. It still runs. It’s just laggy which I have to delete war thunder off but it’ll be great for school

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers and microphone have ussue otherwise not bad experience

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP user for years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is significantly slower for loading internet pages and booting up as compared to my previous HP lap top--but NOT as slow as DOD laptops I have used

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The REAL review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your trying to game or do any other stuffthis is not the laptop is it so slow and weak even having barely any tab it don’t work tris I know the review look good but just save your money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slooww

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it can but if you have money pay the extra for a better piece. Over heats easily and is so slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I been scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer desnt work wont connect to my internet. They telling me can't return it has been 30dsys brought it August 22. What scam!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pick another laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop will not stay connected to the internet. The battery does not stay charged for long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great value for starter notebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook is a great starter notebook for beginners and school aged children. Easy to use. Great value for the price. Battery life could be better but, you get what you pay for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need old laptop with windows to play floppy discs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for price, but does not have side tray for old floppy discs to play. They no longer make them, so had little purpose for our intentions

    No, I would not recommend this to a friend