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Customer Ratings & Reviews

$199.99
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Comp. Value: $219.99

Customer reviews

Rating 4.6 out of 5 stars with 1580 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,580 reviews
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly freezing! Extremely slow, my daughter doesn’t appreciate this laptop as her gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this laptop!!! Enlarges page whenever it wants & just did it while writing this review. Don't have to click on anything and goes there anyway. Does NOT have left click OR doesn't work!!! Performs mostly like the ancient Windows 10 I replace with this junk!!! DO NO buy!!! HP should be ashamed but of course they're laughing all the way to the bank. Sorry suckers, I'm replacing this one!!! New one coming better NOT have any issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse purchase ever keyboard didn’t work it came jammed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a typical everyday use laptop, the laptop is very slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow laptop. Dont buy unless youre going to use it for basic stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what it seems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with a power cable, have to purchase separately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad sales man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not what i wanted , was miss informed about product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible slow computer, I only bought it 3 months ago and I can’t do anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My hp 14in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my hp it is everything I expected and more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    item returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a slow computer to work with tha had to eturn unfortunately.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great laptop for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a good budget option for low power users. I picked it up for my young kids to use and learn on. I'd plenty fast for doing documents, internet or video. I wouldn't try to play any intense or newer games on it. Windows S takes a little getting used to app availability wise but it's not bad. It does allow you to switch to a standard windows but warns you there will be a performance hit and you can't switch back to S. The screen is nice, bright and colorful. The laptop is a little thicker and heavier than the premium models but I honestly like that for my use case as the kids will not take care of it like an adult and it feels like it's more solid than my other thin laptops. The battery is great. I haven't run it all day between charges but I could see it lasting for almost a work day, definitely a school day. I'm impressed with this laptop. Honestly for the price you can't beat it. I'm looking forward to having it even as a distraction for the kids to keep the premium laptops from being abused.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just unboxed this. Runs completely slow..laggs etc. Return window passed so I'm stuck with this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow, very inefficient. I definitely did not like it, even though it was an older model, as it was slower than others at the same level.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought new they shipped me a used one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly disappointed ordered a new one for college they sent me a used one and refused to return it, now I have to pay 100 dollars for them to try and reset it. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is not very good at all keeps dying while in class would not reccommend you get what you pay for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's just an underpowered PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just an underpowered PC. I need to go back to a Chromebook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t recommend that product because it is very slowly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst. You can only open 1 app at a time or the laptop crashes..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oh,no!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had mine since June 27 and I THOUGHT it was great. it's been freezing up on me.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great value budget windows laptop!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an affordable, small, lightweight, ultra-portable basic laptop to take with you on the go, this may be exactly what you are looking for! Out of the box you wouldn’t know that this is a budget laptop. It looks very well made and feels sturdy. The keyboard has a nice feel to it, and the screen looks great for what it is. The only thing I did notice is there is a little bit if flex in the keyboard when using keys in the center of the keyboard. But other than that, I have no complaints about the design, form factor, or feel. Now, keep in mind, this is a budget laptop that is meant to be taken with you to do very basic tasks. You aren’t going to be playing Elden Ring on it or anything like that. This is designed to be a full Windows machine to do tasks like checking email, websites, doing word processing, maybe editing photos and watching streaming video. It just doesn’t have enough power to do a lot more than that. It boots up in a matter of seconds after the initial setup process, and feels pretty fast while you are using it. It has 4GB of RAM and a 128GB hard drive. So there wont be a lot of space to store large files or things like that. I didn’t open it up, but I am assuming that neither the RAM or hard drive are up-gradable. For ports, there is a full size SD card slot, 2 USB ports, 1 USB-C port, a headphone jack, and a full size HDMI out which should be plenty for most people. As far as the battery life goes, they claim it will work all day for you, and I have no reason to believe that not to be the case depending on how you use it. Just as a test I played a full screen 4K video on YouTube to see how long it would go for. The video played for 3 hours without any problems, and then the computer kicked into battery saver mode and there was about 20% battery life left. So, you’ll have no problem watching a full length feature film or two. If you just used it for surfing and word processing and checking email, I have no doubt that this would get you through a full day before needing a charge. Overall, I am very happy with this laptop and you do get a lot for the price point it is at. If I had one wish, it would be that the keyboard lit up to make it easier to use in darker rooms. That should really just be standard on every laptop these days. But other than that, for what it is , this is a great laptop and a great value! I highly recommend it!

    I would recommend this to a friend