Customer Ratings & Reviews

Six weeks and so far so good. Quiet-unlike the one that was dying. No screen issues with the hinge either, which was the last straw on the old one. This is good for regular internet use. Plenty of storage for photos, etc. Nuisance is no WordPad. What I wanted was a machine that didn't go fan crazy with modern websites. As you might guess, the old HP was a disk driven antique. Best of all the price. I don't know why I waited to upgrade, but it is a much better experience for everyday surfing. Not for gamers I imagine. I don't know about battery life, as it never goes anywhere and stays plugged in all the time.

Good quality laptop - can do everything desired with this device. Lightweight, looks pretty, screen is good. Only complaint is battery life is not as good as I hoped.

Absolutely love my laptop performance graphics and great price easily to carry around and the speed is on point

I think it’s a very good option depending on what you need it for. I need it for basic work and catching up on certain classes, so this worked out for me. I don’t really watch anything on it or even use it for anything other than work. I’ve written some paper on it and used excel and it works just fine. This also might be user error but it’s weird when it comes to turning it on, sometimes I click the button to turn it on and and it just won’t, then I have to press it for longer, so it basically shuts itself off. Battery life it’s not the greatest in my opinion, I do find myself having to charger it quite often, so it’d have a full charge and that might last me 3-4 hours. It’s also very lightweight which I really like because I carry it in my bag, and I have shoulder issues so I don’t like to carry heavy things, so when I take places it’s not an issue. Overall for the price I don’t think it was a bad investment, obviously you get what you paid for but I am happy about it my purchase.

I got this laptop for my wife to help her with her schooling and she absolutely loves it. She says it’s small. She can carry it in her book bag. She can get a lot of work done and it’s easy to type on. I appreciate Best Buy for having the best deals and actually helping our customers get the best technology and the best electronics on the market, you guys are astounding. I appreciate you thank you.

This was a great Christmas gift for my nine year old. She was happy to finally have a laptop of her own and has learned the basic functions of it.

Great budget laptop. No real complaints about performance. I use it for light internet browsing. BUT the screen is the worst I’ve ever used.

I upgraded to Windows 11. It works GREAT! Its cost efficient, speedy and versatile for home and traveling. I would highly recommend this product. I am comparing it to my late Dell Latitude e6410 with Windows 10 Pro.

Overall performance is good for my kid. The battery life seems fine and the portability is exceptional.

I purchased this during holiday discount with tax for $150, for the price I bought its worth it- considering I bought it when it was the price of a tablet If you're wondering how others perceive you if you work outside with this laptop: the laptop has a smooth interface and exterior looks sleek; it does not look cheap. After a short time of having the laptop, it lags and has to turn off and on for it to work and the screen could be a bit brighter and webcam camera quality sucks The battery is average lasting 2 hours maximum, I carry charger and keep it on energy saving mode all the time

Perfect size work smooth and easy to work with for my college project it’s amazing love and the was great

This is a small in size computer yet a powerful machine. The setup was easy, and use has been almost constant. Great small in size machine.

Handy most portable laptop I've used. Fits in an everyday use purse! Only difference I've notice is the screen quality isn't the HD resolution like others, but it's still really good

Works amazingly! love the color! Going from a chrome book to this was a bit of a change but it is very easy to navigate. The price is also a plus!

This laptop is perfect for student who just need it for Microsoft office. It's a bit slow and screen not crazy resolution but perfect, lightweight if you need it for small tasks.

Easy purchase in store. Great looking laptop in this color. Purchased to update from older, similar Windows10 HP laptop (this one has Windows11) my daughter uses for her job/personal life. Easy to carry with accessories in a backpack. It was quick and easy to setup and get started; it leads you thru process. She's been using it for a few weeks now and has not mentioned a problem. Purchased due to the great sale price and moderate upgrade in memory. (128GB instead of 64GB) She purchased a 128GB Mini SD card to insert and use as extra memory. I almost forgot, when you look at pictures of similar HP laptops you are considering, be sure to check both side views for the various inputs/outputs. This one has a couple USB, a USB-C, HDMI, headphone/microphone, and a multi type card reader slot. It also includes pretty much the latest Wi-Fi and Bluetooth capabilities. There are also other color versions available with the same specs for the same price. Look at/Read Best Buy on-line ad for more accurate description, I'm no expert. On-Sale price was Great.

This little laptop is mighty, purchased to have on the sofa. Tucks away nice and gets the work done when needed.

Great laptop. Display is great, nice and light, love the rose gold color. Battery is long lasting

Great daily use laptop. Lightweight and very portable. Battery life is good. Well suited for general purpose and storage.

I have had it about a month now. No issues. Stays charged. Works well with multiple tabs open. I am not a heavy streamer so, I am unsure of how it would perform for gaming or continuously streaming content. I do know, it works great for virtual meetings, music, and my professional needs. It is lightweight and does not overheat.