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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.6 out of 5 stars with 1644 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, portability, and battery life of the 14" Laptop. Many appreciate the processor speed, color, weight, and size. Some customers have expressed concerns regarding the screen quality, storage capacity, and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,644 reviews
  • Rated 3 out of 5 stars

    Not good for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer quite frankly because it was cute and the price was great. I wanted something to play roblox with my kids. This computer wasn't it. I had to return it for something better. I'm sure it's good for basic things, but unfortunately this one wasn't for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son just to use as he gets older with school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review of my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product and service was great i felt welcomed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. You get what you pay for. The display is not the best and the system lags if you have too many things open. But for the price it's a deal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and it's a great Laptop for what I need it for! I wish the screen was a bit bigger but that's my only complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP system is excellent to view. I would recommend the HP brand to coworkers, family, and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the best hp laptop. This was very affordable as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance
    Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Really like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it had it super long but do really enjoy it so far. Works great, haven't had any issues out of it. I will say the camera quality isn't great but I wasn't expecting top notch here. Battery lasts pretty long as long as you're not running anything like discord or something really large. Fairly light, not bulky, very subtle color (on the outside with it being lavender). Overall really really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ALL that my wife needs, an excellent starter Laptop. With an UNBEATABLE price @ $169, so far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kaptop i would say its good for personal but not gaming, it has a mircosoft store app and not google play store ios app store id you wsnt more games it apps you are wanting to get i would suggest a macbook

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lap top review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit slow, how ever it's great for the price and my needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will preface that Best Buy is amazing and has no control over the quality of HP and its products. That said, I am a huge HP fan and predominantly own HP laptops. However, I feel that I need to post a review for this product to warn others before they make the purchase. The price was very nice for those tight for money. But what you get is not worth it. I live in a city and have high-speed internet. It took me 10 minutes just to log in to post this review; that is how slowly this laptop runs. I teach undergrad students and purchased this to grade their assignments when I am not near my fixed PC, and I am woefully disappointed that HP produced such a terrible product. It saddens me that individuals who are financially strapped for cash, like students, are led to believe they have gotten a 'deal'. Unfortunately, I am opting to keep this laptop, as it would take eons to remove my personal information, time that I do not have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will always be satisfied with Best Buy products,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to do my homework. Didnt need alot of storage so the 4ram is okay for me. Great price for it not to be a chrome book....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the this laptop is perfect for your day to day use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good items , it’s good computer inside and outside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good computer. works well for basic tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 8 year old boy for his little researching and homework and he loves it! Easy to use and effective for his basic skills. Affordability and quality is seen with this product. Love the color I got the blue metallic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for anyone seeking a high-quality laptop at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and gets the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and affordable laptop. Meets my snall business needs perfectly!

    I would recommend this to a friend