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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.6 out of 5 stars with 1659 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, portability, and battery life of the 14" Laptop. Many appreciate the processor speed, color, weight, and size. Some customers have expressed concerns regarding the screen quality, storage capacity, and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,659 reviews
  • Rated 5 out of 5 stars

    Sage Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just what we needed. Thank you for a wonderful product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review about Laptop.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a very good shopping experience with Best Buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP computers and all HP devices. Will buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great! will definately order online again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H/P Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value, does the job I need to do, and sales agent although tried to step me up to a more expensive one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and easy to buy whit my phone and received at home so quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It glitches here and there but i think its because i turned off the s mode

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Retail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service review. Very satisfied with the professionalism I received from your team work. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perrect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift tp start high school, comes with all the needed features and programs for begginers .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good computer but not what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the understanding it would be good for games for my 13 year old son. He downloaded one game and it maxed it out. When i was there i specifically asked and was told it would be perfectly fine. I understand it was a lower model but just needed something for him that was simple that he could use to play a few games on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mousepad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for school The mouse pad glitches a lot set up was somewhat annoying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. If you are in college and you take online exams, this will not work for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for what I need it for I would recommend it for working from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic needs! We use it for downloading files and sending email. Good price for what we need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad laptop. I dont have alot on it and it runs slow. Running windows 11 too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm getting what I paid for and that's not much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, i couldn't actually get into the computer until I set up a windows account. The updates took 28 hour to complete the updates, WHY??????? Just to get into the machine I had to set up a windows account, why would I need to go through an additional number of hopes I have to give out even more information and have to maintain a whole other account , and I wasn't enthusiastic about setting up in the first place. The system layout makes absolutely no sense. I've tried setting up a password twice and both times it just sent me to a random youtube video. I tried looking for an instruction manual on the computer and it literally sent me to a website. Would it be too much to ask to have the owner's manual on the computer for offline use. It was a black friday deal, let's just say i'm getting what I paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and it's very nice and easy to use. The screen and background is clear and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp are more reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this computer. I bought this laptop for nursing school. And I feel like HP are more reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple laptop. Doesnt seem to hold a charge long when not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my boy's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys loved them and use them for all their work and talking with friends.

    I would recommend this to a friend