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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $219.99

Customer reviews

Rating 4.6 out of 5 stars with 1392 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,392 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft keeps updated short and easy-to-use. GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter who is going to go to college as a starter laptop. She hasn’t started college yet but so far it’s been good for college prep. It’s very pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and gets the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and affordable laptop. Meets my snall business needs perfectly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP lAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop seemed like a reasonable price at first, and I only used it a couple of times. Now, spending two days trying to get it to power on, it simply won\t start. Extremely disappointing experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kaptop i would say its good for personal but not gaming, it has a mircosoft store app and not google play store ios app store id you wsnt more games it apps you are wanting to get i would suggest a macbook

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Special savings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy Professional sale tech. Timing of sale fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works perfect and in great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop easy to use reliable easy for studying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to do my homework. Didnt need alot of storage so the 4ram is okay for me. Great price for it not to be a chrome book....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter comp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kiddo to work on little art projects

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not bad for basic usage and is not suitable for work or coding or designing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completely love it! It absolutely starts up and loads great and very high definition screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work/school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, amazing price, functionality is great… came with a six month anti virus as well. highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over heats quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 3 months now. I've only used it for looking up stuff for my games. i play on my switch like maps for TOTK . But this laptop overheats in less than 5 minutes as soon as you turn it on. I cant can't even get the web browser pulled up before it's super hot, and I've tried setting it on a different surface with or with the charger and even having it proped on my legs with a gap for air flow. NOTHING WORKS it always overheats. Which then causes it to run slower. My advice it to spend a little more and get a better quaility laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economical laptop. Love the larger screen and it’s light enough to carry to work and back without weighing one down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Good for browsing and watching video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My son is able to do his college course without any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not run the programs I needed it to run even though the memory should have been enough. Not a bad laptop just did not work for my needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WIFE IS HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife. She takes lots of pictures. With 128 GB of storage, she will crop the picture and save them on lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Impressive delivery and knowledgeable team!

    I would recommend this to a friend