Customer Ratings & Reviews

Had the product I wanted in stock and gave expert advise based on my needs.

It is a decent computer for a kid to school. Just setting it up took half the storage and only runs in S mode so you have to disable that to get things that are not windows.

It has enough hard drive space and it has all the updated software and can even add on if want to.

Very satisfied with the product. Very DISSATIFIED with your phone system.

works pretty well. the only real complaint is that its super sensitive to my scrolling over titles/ items..it self loads items on its own. other then that im ok with it.

This was an excellent buy for my grandson for school. It is just what was needed.

Does what I wanted it to do. Staff were helpful in my product selection.

I had a HP Chromebook for when I travel for work. Always had issues with it. This "Real" laptop works just as well as my home PC does! Good deal!

so far it’s good for just personal and for minimum work related, I really recommend if you’re someone who doesn’t do much then just do courses or send a couple of emails.

This computer is slow, but I knew that before I purchased it. I need it for scanning things, not for every day usage. So for the difference in price, it serves my purpose.

I bought this for a friend's son who wants to practicing keyboard and word processing. Not for gaming or heavy usage like photoshop and stuff.. Youtube is okay.

Excellent purchase for the price, good quality and futures on date!

A good computer if you’re wanting to keep things basic. Don’t really like it’s security features but not a bad product.

Great customer service, very knowledgeable salesman. Will shop again. Highly recommend Best Buy.

ok for an inexpensive laptop...small screen but ok

The keyboard doesn't align with the mousepad and feels awkward. But is a cheap laptop, so if that is what you want then I recommend it.

The laptop itself is beautiful, but do not let that fool you. This laptop has a terrible battery life. I can charge it up fully, but within a couple hours its dying on me again. I choose this computer because it had good reviews and it looked nice, now I am regretting it because I was between two laptops, but choose this one because i liked the way it looked and the good reviews, now i have doubts and wish I went with the other one. Dont buy this just because it looks cute. I regret purchasing this one because I have to charge it more than once a day since I am on it a lot through out the day for school and work. My old laptop that I had for 4 years had an excellent battery life all the way until the end. I could use it almost all day and it would still be going. It was an HP also, but I guess this HP battery is not as tough. Again think twice before purchasing this one, safe your money and find a better one with a better battery life even if its not as cute. I am disappointed with this purchase and the mistake I made.

Its a very slow computer. Isent abel to store much

Everyone was very patient with me and answered all my questions. They were very very helpful

I don’t order from anywhere else quick order process quick delivery awesome service BBY! As for HP there’s none better