Customer Ratings & Reviews

Perfect for a teenager but not for a business owner

The processor was slow but it was as advertised. Should have looked prior to purchase

Excellent service everyone is friendly i would highly recommend this place

Returning due to low memory. Couldn't watch videos well.

You get what you pay for. Works, barely. Takes 15seconds to open google. When I returned it, the computer kept failing the factory reset process.

Very good customer service, they are helpful and effective

The computer had a bug immediately upon opening. Had to return it the next day.

The software is not working fast and the battery life is very poor

great item for the value works for what i need it for

I use to love HP. But lately most HP laptop last me 1 year instead of 4. Replace 2 already

My grandson has this computer. he said it lag,s and he is 5 years old

10/10.............................................

Great for everyday college student usage. Awesome!

In the first week it has just shut down completely on me. I have all the virus protection on it. It freezes up a lot. I can’t make it through one full shift without having to charge the battery.

I understand the limitations of a value laptop, however this computer runs so slowly that just basic web browsing is sluggish and frustrating. Even more confusing is the inclusion of so many ports. It is equipped with an SD reader, two standard usb-a ports, one usb-c port and a port for HDMI output. The build quality isnt as bad as I other computers in this price range. The matte screen is decent, typing Is great however not having a backlit keyboard Isn't ideal. I'd have taken the backlight over an SD reader. Overall, my experience so far has been quite disappointing. I looked into possibly upgrading the ram and hard drive, however the was the computer is build that is not an option. If I had the ability to return the device I would and spend another 50-100$ to get something with a little bit more performance.

The mouse isn't very smooth to operate, it's a little touchy and the overall speed of the laptop isn't impressive. It's a good value for the low price though.

Had issues with linking up to Microsoft and went back to Best Buy and did not receive support. Was told "It's not our problem". Was very disappointed with that response.

Great buy but slow at times when loading freezes sometimes when loading

It was a okay laptop ran pretty slow though so but good for work

freezes I knew it would be slow but it freezes I only use for on line poker and some web surfing during late evening hours. It can't handle some times for 1?2 hr. it is slower booting than my 15yr old laptop did. Not a good purchase.