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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 55 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use and responsive touch screen of this 14" Chromebook. Many appreciate its affordability and quick boot times, making it ideal for everyday tasks and schoolwork. However, some users experienced performance issues, including occasional slowdowns or freezing. The overall experience appears positive for most, but potential performance limitations should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeatedly freezes, turns off and restarts. Now its frozen and wont turn even turn off. Got this less a month ago but no longer returnable. 14 days is not a long enough return window best buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped turning on about 45 days after purchase . Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub-par product. Videos are pixelated and difficult to watch. Audio needs to be constantly adjusted, making listening to YouTube videos uncomfortable. Although less expensive than other computers, this computer was not worth the price. I would not recommend purchasing this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook was traded in for a laptop. Can't do anything on a Chromebook.

    No, I would not recommend this to a friend