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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 55 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use and responsive touch screen of this 14" Chromebook. Many appreciate its affordability and quick boot times, making it ideal for everyday tasks and schoolwork. However, some users experienced performance issues, including occasional slowdowns or freezing. The overall experience appears positive for most, but potential performance limitations should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Perfect starter laptop for my 14-year old grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my middle school grandson! The price is economical and is easy to use! It’s also compatible with the computers at school.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for the kids before the school year started... I liked the price point and I do enjoy the fact that this was a chromebook. This is also a touch screen which is really nice. All in all a great thing for kids to log in to get some homework done online.

    I would recommend this to a friend
  • Pros mentioned:
    Boot speed

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that boots up quick, surfs the internet with ease and gives me access to office online. This gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minor Inconveniences

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do, although, there are a few minor inconveniences. #1. The resolution could be better. #2. I don't like that the only way I can put it in sleep mode is if I close the laptop. #3. I feel like the battery gets hot too fast. There may be a couple other things that I'm forgetting, but it's a fine computer for me because I really only needed something with a faster browser. If you need something with a better processor, then this isn't the one for you.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Nice computer for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP TOUCH SCREEN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lap top for the price. Would definitely recommend it to my friends.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop needs a better screen and can be slow at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine for school, work and play. I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jeannie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chromebook. My first chromebook so trying to get use to it. It is different on key board than my reg. size computer. Sure will get use to using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop to bring with you when you’re on the go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my husband. I am not very knowledgeable about laptops. Took a chance on this one, and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for others I prefer optical drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its s nice computer but not for me I would rather have optical drive

    I would recommend this to a friend