Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 55 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use and responsive touch screen of this 14" Chromebook. Many appreciate its affordability and quick boot times, making it ideal for everyday tasks and schoolwork. However, some users experienced performance issues, including occasional slowdowns or freezing. The overall experience appears positive for most, but potential performance limitations should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 37 reviews
  • Rated 5 out of 5 stars

    Really nice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop it does the trick for what I need for very sleek and cute and functional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Chromebook Upgrade

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. Her old Chromebook wasn't getting updates anymore. Easy to startup and run with. Chrome makes it easy and this machine is thin with a larger screen. I would buy another one again.

    I would recommend this to a friend
  • Pros mentioned:
    Boot speed, Ease of use

    Rated 5 out of 5 stars

    Great experience, great deal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest, least complicated computer I’ve ever owned. Light, versatile, a pleasure to use. Opens immediately, no boot up time AT ALL. Super fast, super easy, super light, perfect size. Loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!! Simple and affordable!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I got this for my daughter for the upcoming school year and she has been practicing daily with it... we are a divided home and when the kids goto moms they fall behind on school work.... so now they can do homework wherever they are. Now here’s why I give it 5 stars: I am not tech savvy, not in the least bit. I kid you not it took less than 10 minutes to set up!!! Seriously less than 10 minutes!!! It took longer for me to find my daughters classroom login from last year than it did to get everything set up with internet and my cloud service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Keeps me interested!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop March 3, 2020 and have been using it to help my 10 year old son complete his online school assignments. I must say that I am one of the few who love a challenge and although this laptop is easy to use, it operates much differently than Windows computer. I compare it to the likings of Android phone. It's very simple once you get the hang of it. We've just been downloading what we need from the Google Playstore as far as apps are concerned. My son has learned very quickly how to download, upload and save, which is different than using Windows. Fortunately, his school has been using Google Classroom for online learning and this is a Google OS! The computer let's US know what app to download for whatever assignment that we are on. So far, we've installed Slides, Docs, and MS Word right from the computer. I'd recommend it and we love the touchscreen. Technology has truly evolved. Very satisfied with my purchase and the price was unbelievable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter (10) wanted a laptop and we were looking for some thing affordable. It works well for her needs as she doesn’t need program access beyond what the Chromebook offers.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Bang for your buck!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price! Perfect for my middle schooler! The touch screen is an added bonus....overall a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CHROMEBOOK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD LAPTOP FOR THE PRICE EASY TO USE AND NICE AND SLIM I WOULD RECOMMEND THIS LAPTOP TO ANYONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for remote learning

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for kid remote learning use. It is fast enough for basic school use. But has some issue with zoom connection. I heard the zoom problem is with all Chromebook. Also it is very heavy to carry around, especially for kids.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice size screen.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it works great. Excellent touch screen, good size. Nice operating system. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome, love the touch screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ...do the work for me ,would recommend. On to beginning I didn’t know how to operate it but once you get it it’s good ..usually I had windows perhaps that’s why;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Cromebook

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. So easy to set up and does exactly what I want it to do without all the complicated programs that I don’t need. Got another for my husband

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great laptop computer that is very user friendly. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect Chromebook

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves her new Chromebook, its exactly like the one she has in her class. She is doing excellent in school, she really enjoys the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! It’s fast & easy to use. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook! It is fast and very easy to use. I bought it to work from home during COVID and it is working out great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for all of my needs. I can’t believe I waited this long to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought this for my daughter. Now that we are on lockdown she uses it to do her classwork

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great purchase

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase ,really affordable and useful, i never thought i would get so much over something so cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect white chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bought for my mother-in-law who will be using it for simple web needs, movie streaming, and video chatting with our family.

    I would recommend this to a friend