Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Touch-Screen Laptop - Intel Core i3 - 4GB Memory - 128GB Solid State Drive.
  • Angle. HP - 14" Touch-Screen Laptop - Intel Core i3 - 4GB Memory - 128GB Solid State Drive.
  • Left. HP - 14" Touch-Screen Laptop - Intel Core i3 - 4GB Memory - 128GB Solid State Drive.
  • Alt View 1. HP - 14" Touch-Screen Laptop - Intel Core i3 - 4GB Memory - 128GB Solid State Drive.
  • Alt View 4. HP - 14" Touch-Screen Laptop - Intel Core i3 - 4GB Memory - 128GB Solid State Drive.
  • Alt View 11. HP - 14" Touch-Screen Laptop - Intel Core i3 - 4GB Memory - 128GB Solid State Drive.

HP - 14" Touch-Screen Laptop - Intel Core i3 - 4GB Memory - 128GB Solid State Drive

Model:
14-DQ0011DX
SKU:
6353351
Highly rated by customers for:
Your price for this item is $379.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 760 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the value of the 14" Touch-Screen Laptop, praising its affordability and high-quality build. Many users appreciate the laptop's portability, describing it as lightweight and compact. The touchscreen display is also a popular feature, with customers highlighting its convenience and ease of use. While some users mention concerns about fan noise and limited storage, the overall sentiment towards this laptop is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 760 reviews
  • Pros mentioned:
    Price

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price. Got it for my daughter for school and works well for a student.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price, would purchase again and recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Great for online schooling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight all over a great computer. Daughter uses it for her online classes.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    easy to set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. My wife loves the touch screen. ????????????????????????????????????????

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Excellent laptop for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and features. Sufficiently fast processor for student requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Fast laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast for the specs. Recommend adding 8gb of ram and it's pretty snappy.,

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Great for the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and lightweight. It is very fast, even at startup. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my personal needs. Like the ease of touch screen and keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was well worth it. Does everything that I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    great for me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, Its easy to set up and use. The salesman was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Perfect for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and really cool features. Sometimes it bugs out but always comes back

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problem with this laptop so far. It is fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    great use for a high school student

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful gadget for my high school student, Very light and handy, user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great Value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic computer. It runs well and had a great price. No concerns or issues.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light weight for my son college needs .an it has a great cooling fan on it

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Great laptop for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandma, setup was easy and laptop runs fairly quick for entry level.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    A little noisier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisier. Fan noise is too loud. Other than that good product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    EASY TO USE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY LIGHTWEIGHT. EASY TO USE AND MUCH FASTER THAN OTHER ONE LIKE IT A LOT

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a great laptop. This is a touch screen I paid 318.00 for it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Super ergonomic and lightweight!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the kind of work a grad student needs to do. Perfect size!

    I would recommend this to a friend
Page 12, Showing 221-240 of 760 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.