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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 760 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the value of the 14" Touch-Screen Laptop, praising its affordability and high-quality build. Many users appreciate the laptop's portability, describing it as lightweight and compact. The touchscreen display is also a popular feature, with customers highlighting its convenience and ease of use. While some users mention concerns about fan noise and limited storage, the overall sentiment towards this laptop is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 760 reviews
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to use for some business applications (mostly through e-mail and MS office) as well as being able to stream movies online. Everything works great for me. I thought I'd miss having a DVD / CD drive, but I don't really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for class. Great laptop with fast startup. Only wish it had more memory. It runs with Microsoft Windows 10 S mode which can be disable but does help restrict any downloads that can potentially be unsafe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Laptop for my 9 year old niece. It’s easy to maneuver and the keys are sturdy and perfect for her little fingers. She adores the features and loves watching Disney movies on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size to learn on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a laptop before, this one is a good size to learn on. Easy to carry and just right to use with my cricuit machine. I'm still learning to use it, it's hard because our internet service up here is very limited.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Basic Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my dad. He had a Macbook that he loved but didnt want to pay the money for another so we compromised and he got this laptop and a new Ipad and he is happy with decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale for my daughter. Works well enough but feels very cheap. She is able to do her homework and play some games like Roblox. It is lasting longer than I expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is a refurbished laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a refurbished laptop. It has it’s problems: when plugging something in the USB port before turning on the computer, it does not load appropriately. It works when I let it load first and then plug things after.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This laptop does what I need it to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does what I need it to do, run my telescope and cameras. I did have to go to a higher amp power supply to get the output required for auto-guiding the mount with a camera. This will handle most basic tasks well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop almost 10 years. I didn't realize HP product lasts this long. However, I continue to recommend all my friends to purchase HP, not other branches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had the best service ever from Omar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is working well but only because Omar set it up properly for me. I was devastated in the beginning when I realized that all of my info was gone but he restored it so I am back to normal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid state Fast load up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I’ve ever owned.It is super Fast to load up. Perfect for my use of mostly HDMI hook up to my BIG screen tv.My wife is going to purchase another HP for her personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great PC for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a full function PC for the price and size of a chrome book. The 128GB SSD is a limitation but the SD card reader allows an SD card to be added for additional memory without changing the profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lap Top was bought as a transferable device to be given to each succeeding officer for a permanent record of proceedings had exactly the features we needed and didnt break our budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My use, web searching, storing files, mail, listening to music, etc. A lot of free apps available, M.S. edge is user friendly. Only in use for a couple of months and so far very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the price but depends on what y

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as a lot of options but keep in mind the operating system runs in a windows Mode that will not allow Non-Microsoft Approved software to be installed without disabling the safety features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter when she turned 11. So far, so good. She really enjoys it and I feel that it has enough power and storage to last her for a while. Though high school? We'll see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can accomplish my work and personal tasks with out issue except the cursor seems to wander. If I pause in typing, the cursor can suddenly be placed earlier in the current sentence being input.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for my need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer, but not happy with salesman’s that suggested I buy a anti virus protection for the computer and it already comes with one. I will never purchase another product from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an old laptop and was worried about having to switch to a new operating system. The switch has been easy and I love this m laptop. Perfect size and easily portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Touch-Screen Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son who is an IT major at a local community community college. He is satisfied with this and might graduate in May 2020 due to Coronavirus Pandemic.

    I would recommend this to a friend