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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 760 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the value of the 14" Touch-Screen Laptop, praising its affordability and high-quality build. Many users appreciate the laptop's portability, describing it as lightweight and compact. The touchscreen display is also a popular feature, with customers highlighting its convenience and ease of use. While some users mention concerns about fan noise and limited storage, the overall sentiment towards this laptop is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 760 reviews
  • Rated 5 out of 5 stars

    Great product at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suits our needs for a working laptop for easy downloads and surfing. Nothing fancy but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop cheap and worth the price i love it would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i just like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how clear the screen is and the colors stand out ,like the easy touch you can use on the key's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my day to day needs. Very happy purchasing HP products for all my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for starting college.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using my computer for college and it’s very good on downloading books that I needed for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for daughter for my daughter who just finished doctorate in psychology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked great out of the box. No issues and start up was quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter who is 10 loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store Geek Squad representative, Ross, is excellent. Very helpful. we go to him for everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for home use E-Mail, internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    owned for two months good for E-Mail and internet. would not use for streaming and ames that need high speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new 14" HP Laptop does everything we need it to do. It comes up quick and opens app quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for business!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! Always uses it for work and when he just want to watch a movie! Reccomend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what its says it does. only use to pay a few bills and watch netflix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is not as vibrant but it gets the job done for basic computer needs. Internet, word, excel....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my college student..works very well never had a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my teenager

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first-time computer does she get work at home during the quarantine of school hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the computer and the service I received from Best Buy and I will continue shopping there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy start up, screen quality it very good. Perfect size and even Netflix was uploaded already

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for 12 year old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for pre teen. Can use for mild gaming and schoolwork

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all purpose laptop. Couldn't be happier. Fast, great size and surprisingly versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my lab, it was a great deal, so I just placed the order without any hesitation.

    I would recommend this to a friend