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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 760 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the value of the 14" Touch-Screen Laptop, praising its affordability and high-quality build. Many users appreciate the laptop's portability, describing it as lightweight and compact. The touchscreen display is also a popular feature, with customers highlighting its convenience and ease of use. While some users mention concerns about fan noise and limited storage, the overall sentiment towards this laptop is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 760 reviews
  • Rated 1 out of 5 stars

    Worse machine I ever purchased in my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is waste of money, and energy. It is slow, internet connection is bad. Everything not really good at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this laptop while it worked. It died just after a year of use. Total failure to power on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone hardware doesn't work and I'm not sure if it ever did. I'd bet that it never did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too much traffic and slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe this spec laptop How can like slow.. so slow booting and open web play video

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting to see ghost spot on the screen ............

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable laptop. Battery life started to go away on year three. Now it lasts about one hour on a full charge, but the battery replacement is pretty cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for a great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday tasks and work. Nice and light and fairly thin. 8th gen i3 is plenty powerful for tasks and work. Touchscreen at this price point is amazing. Touchscreen itself is nice and accurate. Registers immediately. The screen may be low on resolution, but it's very clear and the color saturation is great and images/videos are vivid. Overall it's an amazing laptop for everyday work and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for beginners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for beginners. Easy access for simple tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing I love it I can work do meetings and play games all at the same time it is light weight and the touchscreen is beautiful. Also it is cheaper than other products. I loved this product until I spilt water on it so now I’m going to buy another one. I have had over three computers and none of them work as good as this one. It is a great computer for kids and adults. I highly recommend this if you do not want to spend a lot of money on a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy and fast to set up. I was able to easily connect to my WiFi printer - as soon as I hooked up to my WiFi, the PC was already obtaining the driver to install my printer. I received one month free trial of Microsoft Office, then price is $99 for a year. This PC is amazingly fast and has all that I need to do what I need it it to do. I am a Chrome user, so I had to take it out of S mode in order to install Google Chrome. Overall, it is well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace a 2015 Macbook Air which is having issues. I love my MBA. Having said that, this one has the same specs as my MBA and is about 1/4 of the weight. It's much easier to travel with and carry on a regular basis. I was disappointed that the wireless would not work with my 5G, but not a deal breaker. It's snappy and actually a nice-looking laptop. It does well for daily computer tasks and is worth the $$.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SLOW OUT DA BOX

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for a couple of year, Recently gave it away to cousins (maybe more a curse than a blessing). 4 words, Slow Out da box. it worked through highschool and middle school just fine, especially during covid, but let me tell you. Thing couldn't even run google chrome without struggling. It was my first laptop so It was fine, but struggling to load even pictures into google docs is where i draw the line, Especially when I jealously looking over as kids pulled out MacBook's and had the assignment done before I could even get it to load. 2 stars for Nostalgia, after that don't even DESERVE a star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and small enough to carry around, clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for School Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has worked well. My child uses the computer for school daily and for her games, probably also during school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop, and it is W11 capable. It has always worked like it should, and never lags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this in 2020 for son for school. It’s a basic computer for general work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop as a gift for my daughter and she is very please with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FAIL return ASAP!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed to complete Windows setup... locks up partially through the process to a blue screen of death or just shuts down to a peaceful black screen... just when I had a little faith in Windows and HP again... FAIL Keyboard touch pad clunky and rattles when used... unlike the demo laptop at the store... FAIL Had high hopes for this basic yet high value laptop... super disappointed... wish I could score it a ZERO... I guess it gets one star for proving to be an unreliable piece of junk before the return period expired Going BACK for return ASAP!! Thanks for nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I returned it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer I received would not turn on. I had to return it to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There is no fingerprint reade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description says it has a fingerprint reader, but this feature is missing.

    No, I would not recommend this to a friend