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Customer Ratings & Reviews

Your price for this item is $100.99
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The comparable value price is $349.00

Customer reviews

Rating 4.3 out of 5 stars with 205 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, screen size, and battery life of the 15.6" Chromebook. Many appreciate its performance and value for the price. Positive feedback also highlights its lightweight design. However, some users experienced compatibility issues with certain software applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 205 reviews
  • Rated 2 out of 5 stars

    not worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep having connection issues to the printers and freezes even for just a simple google.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is amazing I would definitely recommend this to a friend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute waste of $$

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk, first the microphone quit so we got an external one that connects through USB. Now the camera won’t work so we tried a webcam but now the USB won’t even recognize the webcam. This Chromebook isn’t worth a dime.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, selected it for the outside numeric board

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    video creator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this chromebook works amazing. it is running all of our video editing software no problem. and for the price you cant go wrong

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnects constantly from the internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer constantly loses connection to the Internet. I probably have to re-connect every 5 minutes. Do not buy this computer, I really regret it!!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Kris,

      I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be, but I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:

      First, I'd recommend checking out this link for troubleshooting help with Wi-Fi connection issues: https://support.hp.com/us-en/help/computer/internet-network-issues

      If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP

      Alexis
      HP Care HP

  • Rated 5 out of 5 stars

    Very nice gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present that we're sure going to make someone a happy recipient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gave out after 6 months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave out after 6 months. Just used for school, nothing strenuous. Terrible. Will not buy again and mad I bought it the first time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While its still a chromebook, it was a great value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yuck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless all you need is the occasional, single-screen scroll, this is not the device for you. Skips, lags, generally disappointing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Lori,

      I'm very sorry to hear that you are not 100% satisfied with your new Chromebook. I can assure you that we always aim to please our customers with our products and can understand how upset you must be that this one is not living up to expectations.

      Please know that we are always here to help with any technical issues you may be experiencing and/or to assist you with selecting the product that best suits your needs. I would highly recommend reaching out to our support team for assistance at support.hp.com.

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/check-warranty

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an office friendly notebook can’t do much on it a waste I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't do anything

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned this... what a terrible concept! The resolution was crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution is very poor. HD pictures are looks like broken pixel.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rev

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got but seemed decent could probably get a better laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Package and laptop ripped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just go around to opening it and it didn't work. Said returned period had ended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted time and shopping money as well.so be careful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HAD TO EXCHANGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review this item as I had to exchange it for another HP that is compatible with my old computer, HP LAPTOP 14-DQ0051DX.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very Satisfied with this Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook. It’s exactly what I needed and at a great price. Bought as an open box so I was a little nervous, but it’s brand new and nothing wrong with it. Overall, better than I expected. It holds a charge for a longer time than any laptop I’ve had before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for a friend. User friendly and good for a person learning to navigate the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much ! Service and delivery was on target. Really happy with my purchase got a great deal!!!

    I would recommend this to a friend