Customer Ratings & Reviews

Works great! Daughter loved it and was able to use her AirPods with it

The product was better than I expected definitely be back for future purchases

Very good, I bought them because I had heard of them.

I am really disappointed that the screen clarity and resolution is so bad. The text is just very slightly blurred ALL THE TIME. The colors are also not as vibrant or sharp as they should be--things are dulled slightly. I bought a $50 ignok portable monitor because I need a dual monitor, and it has a better screen quality than this does. The ability to adjust settings is also very limited. You can't even adjust when screensavers come on. This plays into the resolution issues as well. You can only enlarge or shrink the display text or size; it is just a glorified zoom and doesn't do anything for the resolution. Unfortunately, there is also a docking mode that you can't turn off either. If you close your lid while using a dual monitor, it will stay on. You can't alter it at all. If you want to be able to customize your laptop, don't buy this. Additionally, there are a few design features that I am not thrilled about. The first is that there is only one USB and and two C ports on the computer. A bit more would have been nice, but it is not a deal breaker for me. Also, the screen does not tilt back further than about 100 degrees. If you have something that boosts/tilts your computer, then it might not adjust to the correct angle. Also, there is conflicting information about if the keys are backlit, and the answer is no, they are not. There is also a random issue where it won't load websites and they will just appear mostly blank. I have only had this computer a few days and I've been irritated every day. I threw the stupid box away or I would try to return it. I wouldn't purchase it again, if nothing else because of the abyssal display.

Great product! Works just how i thought it would. Even faster than i thought it would. I haven’t had a new laptop in 10 years and I’m very happy with the purchase.

Ive used it only a handful of times since i bought it a few weeks aho but i think it was worth the price. Nice size and gets the kon done

works really well...super fast, clean interface, easy to understand instruction manual. Love this!

Great for my school work and for everyday searches.

Very much enjoying this model. This is my 3rd HP Chromebook, and it has excellent updates. The speed is outstanding and while I can operate the machine normally, I'm enjoying learning some of the unique changes it has like photo processing.

I absolutely love the simplicity of the chromebook, I am able to do my personal duties with ease.

I bought this Chromebook for my daughter for Christmas. I wasn’t sure how happy she would be with it as in the past she has always used a Mac products however, she has thanked me repeatedly, and is extremely happy with her Chromebook.

Was looking for a laptop/computer for web browsing, email, maps, etc. I was so afraid I'd get my purchase home and suffer buyer's remorse but I've been very satisfied with this HP. More than satisfied. At under 300, this was an incredible purchase.

I bought a HP laptop online and picked it up in the store. They made the whole experience very smooth and quick which I appreciated.

The computer I ordered was exactly what i wanted because i was hoping to get an HP and a chromebook that would be compatible with my work tools i use on my work computer. I enjoy the slim design and the battery life.

Perfect for basic needs, simple set up, easy to use. Can’t beat it for the price.

Great information about this purchase, and I believe My wife will love her new Chromebook for Christmas. Thank you Beat Buy

Great Best Buy price! The Chromebook does everything we need and more! We are faithful Best Buy customers!

1st Chromebook and it is light weight easy to use.

Bought 2 of these for kids. One immediately went into recovery mode when turning on. Wouldn’t work via internet but luckily had the second to download the OS and recover the non-working one. Batteries charged up quick and otherwise work just fine.

Purcahsed for kids to do school work, very user friendly since its a chromebook. Good deal for price and screen is an perfect size. Built in camera has a small tab to open and close for privacy plus in settings you can turn it off completley which is a nice option.