Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$246.00
Save $183
Comp. Value: $429.00

Customer reviews

Rating 4.5 out of 5 stars with 1642 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance and ease of use of the 15.6" Chromebook Laptop. Many appreciate the large screen size, good speed, and reasonable price. The battery life and lightweight design are also well-received, while some customers have noted concerns about limited storage and compatibility issues with the Chrome OS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,642 reviews
  • Rated 5 out of 5 stars

    Great lap top for school aged kids

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my middle school son and it’s perfect for what he needs it for, school work and an occasional game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and easy experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a HP laptop online and picked it up in the store. They made the whole experience very smooth and quick which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP monitor

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor works very well, it been about 2 years and still runs good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad information from sales man, extra 50 miles.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i stopped in to make my purchase, i was told this laptop was out of stock, i could order it online or the salesman could order it. I got home to order it and it was in stock. I had to drive 25 miles back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. The product quality is consistently outstanding. Exceeding my expectations every time. I found them to be the best price around this vacation time. I would use them again and highly recommend their company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Perfect for daily work and school. Good for music, homework, and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Nice Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. Works as intended. The screen is the only noticeable “cheap” component of this Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised on how well it is built. It's sturdy and has good weight to it. The screen is bright and the key board is smooth. The keys aren't back lit but your getting a great computer for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our first Chromebook!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are longtime Google App people but we came up with Windows PC's and this is our first Chromebook which we are loving. The Chromebook seems faster even when wi fi is weak! Impressive!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop. Works pretty well, it’s just not compatible with a lot of browsers I use for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The HP is an excellent computer for me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good computer in my person I prefer the hp for its comfort and it’s good for any job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive not used much since ive bought but it serves well for what need which is internet and writing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wayne chrome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a basic laptop it is okdid not realize had no key under lights and cannot use my avg security with chrome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another dependable Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this particular machine did not boot up, but Best Buy gave me a refund without any problem. I immediately bought another unit which is working fine. This is a gift for a senior who appreciates the features of a Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says on the tin, and is okay for what it is. Great for word processing, docs, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard problem.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except. ,,,,,,,,,, keyboard lettering atrocious. Have ordered stickers to see if can improve them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not allow to install 3rd party apps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ChromeBook has a good build quality and perfect for day to day use. Although I bought this for light programming, but this model doesn't allow to download and install custom Apps (or to access underlying Linux environment), hence I returned it and bought a windows laptop (i3) which was $50 more but provided much more flexibility.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook vs Laptop Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time differentiating when to use the arrows to view a page and when to use the strip on the right hand side of the page. That strip is difficult to access. The Chromebook is taking some getting used to after always having a laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chrome laptop works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I had it for over a month, it is a beautiful chrome laptop, everything has worked well with the software and hardware. Even though it's Chrome, I was able to get a Microsoft account and basic office apps, it is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Wish it had more memory, hopefully I can have more added later

    I would recommend this to a friend