Customer Ratings & Reviews

This was an "Open Box" item and has worked perfectly. It is user friendly and fast. Definitely holds to the great HP standards. My brother has thoroughly enjoyed this version of the Chromebook.

Good for school but doesn’t really hold games like the sims,etc but does hold Roblox.

The Chromebook seems like a great first laptop. No complaints thus far.

The screen is a little hard to see. Other that that, it works very well.

Christmas gift for my daughter… my daughter loves her first big girl laptop

bought for my mom. love hp computers this is great for her simple life

I added a USB connected keyboard and mouse to reduce pain on my shoulders and wrist (from long-ago injuries). This has mad all the difference in the world. Now this Chromebook works great for me. (I also added a USB 3 hub.)

Been very productive using it and I love all the features .

Great laptop computer. Display is good and everything works great.

Great price with excellent warranty information thanks again Best Buy

The size is great, and it works well. Battery life is only fair.

Just what I asked for and really convenient for my daily and personal use.

Love this chrome my previous one was so old it had no more updates.

It is great computer. Many features that are new to me.

Didn't really like this at all. Needed a chromebook for school as well as light android gaming (hearthstone). For school it worked fine, can easily bang out an essay or discussion post on the full keyboard. Keyboard is actually fairly good and is the best thing this has going for it. Anything else though it was exceedingly sluggish. Hearthstone ran terribly and most other android apps didn't work that well either. Returned this for a Lenovo Duet 3 and have been been much happier. It can't handle as many chrome tabs but, has way less stutter and slowdown running any other kinds of apps. I think what really kills this though is the screen. You pretty much have to look straight on at the display or the colors will distort and everything will become unreadable. It's the worst display I've used in a long time and it's strange it's so bad because of the 400$ price tag. There are several OLED and LCD devices with a much better screen to this that are 100 or 200$ cheaper. Really just don't buy this. There are so many better options on the market.

Had no trouble loading all of my information easy to navigate the only thing that I wish it had your keys that lit up so you could see them better or have white letters on them

this is my first time using a Chromebook. The os system is definitely different. I bought it for School but i didn't know i couldn't put shortcuts on the main screen besides on the taskbar. That kind of let me down. Also it is my fault for not researching it prior to purchasing it. It is not a bad computer

It was a Christmas gift. Informed item was greatly appreciated

Great machine on a great deal. First time getting open box/clearance item and I don't know what I was worried about geek squad in house takes care of everything before it's put back on the shelves.

Computer was fine and convenient! Returned though because I can’t get windows 11 on here.