Customer Ratings & Reviews

There is a design flaw with this product which HP does not cover. The case is poorly designed and cracked just sitting on the desk with normal use. The crack caused the touchpad to malfunction. A quick google search showed this is a common problem caused by the design. HP will not cover (even though it is still under warranty). The repair costs more than the I paid for it. So less than a year in, I have to buy a Chromebook. From my experience, do not buy this product from this manufacturer.

a little slow on the web surfing but nice overall!

I bought this larger Chromebook on sale for under $200 and didn't realize it has a compressed keyboard and is not back-lit. Very difficult transition from my past Chromebooks but guess I might use it once in a while.

Its good for chexking facebook and emails but not much else.

it was okay, but the speakers were on the bottom, so sound was muffled

This is more like a big smart phone - runs android and so if you are planning on using software (I wanted to use Acura for 3D printing) this is not the computer for you. I mostly just use it to watch Netflix and ocassionally update the budget I keep in a google doc. Next time I’m going to spend a little more and gets some functionality.

its good for what I need it for. xxxxxxxxxxxxxxxxx

I returned this product the very next day after purchase. If your NOT very knowledgeable about computers DO NOT PURCHASE THIS PRODUCT. Be aware of what you are buying. It was VERY HARD to get set up and VERY different than just the average laptop. For someone very computer literate it should work fine for them. My rating for this product is just because it was very difficult to get set up for me. Thank You

Got it for my Wife for Christmas had to Exchange it for a different one because its not compatible with Excel or Outlook.

Purchased this laptop for college, unable to record or video, camera is defective and constantly says in use by another app even though I’ve done ALL the troubleshooting suggested, when you look where the camera is suppose to be there’s no camera just lines going through it. EXTREMLY DISAPPOINTING

It’s a great computer. It’s just that I was unable to do Lockdown Browser on the computer so I had to return it.

Its been a good chromebool for our sons school work, just wish it had a lighted keyboard to make it easier to see and use at night

Did not like it at all. Was not user friendly. I returned it to the store the same day.

Good laptop but it will not connect to my printer, which is the only reason I bought it. Apparently Chromebooks must connect wirelessly so I can't print.

Work well, does what I need. The ONLY complaint I have is the resolution on the screen - not great. Grainy and blurry

Hard drive failed after 17 months of light use just for school. What a garbage product

Bought 2. One worked no problems, the 2nd had to be returned due to a cpu issue and we exchanged for another and so far so good!

Did not like this product. Tried for several months and it just did not work for me. I gave it to my nephews wife who seems to be fine with it. I will use the saying “you get what you pay for” as the Chromebook is very inexpensive but, in my opinion, also has very limited capabilities.

Bought it on the 12th of November and I have had no problems with it, but I should have bought one that would benefit my school.

It is an okay computer. I little hard to navigate in the beginning, but once yoj get used to it it works just like any other.