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Customer Ratings & Reviews

$246.00
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Comp. Value: $429.00

Customer reviews

Rating 4.5 out of 5 stars with 1642 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance and ease of use of the 15.6" Chromebook Laptop. Many appreciate the large screen size, good speed, and reasonable price. The battery life and lightweight design are also well-received, while some customers have noted concerns about limited storage and compatibility issues with the Chrome OS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,642 reviews
  • Rated 3 out of 5 stars

    DS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to setup. Not very easy to add memory stick I ordered for it. Don’t care for how to screen resizes. Takes getting used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't like the keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the keyboard - I don't like having the numbers on one side and also on the top. What's the point?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfairly treated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase started with they insisted my purchase was delivered then i called to state it wasn’t and was returned to because product was ruined while delivered by u.p.s. At that point, i called and made several trips to best buy! I was hung up on, i asked to speak to supervisor, an lied too after many calls! Sadly, sumthin i paid for in cash was told id get with a check. Well finally i got the and its with wrong address and mispelled name. Im headed to see if i can atill cash but its another headache and fight il going thru. Not fair and alot of drama

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not my computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this computer back, and purchased a Lenovo laptop

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not a fan of this laptop… not the most user friendly.. and a little difficult to get school work done. Not for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hamburg, NY resident.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of hard to rate as purchased for Christmas gifts. My purchase (2) was based on other reviews.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    visual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear pics bright colors. large keyboard. Quick reaction time.accepts new programs easily. the only thing I don't like is the battery in the cord.Holds lots of bookmarks which I use a lot.Also cant seem to get the camera to work.Overall a good product for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys stuck after 2 months of very light use. Also doesn't support many apps

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A very dull laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly the pointer is not working properly and it is not as fast as it should be

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess if you've used a Chromebook in the past this may be for you. But I have never had a laptop like this. I have to Google how to do almost EVERYTHING that I've done on computers for the last 25 years! If I could return it and get a regular laptop I would.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it it’s so useful such a nice computer!! i love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school, It is a little too big and hard to carry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Linda

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this item and camera doesnt work taking it back

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics aren't up to par. I wasn't happy with the quality. Ill be returning it and up grading. My last chrome book was much sharper. Ill pay more though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is so poor- you really have to not care about visuals to be okay with this product. Also the unlit keyboard is actually such a pain which i didn’t think it would be. Overall save your money and out it towards something worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for price...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what my son needs it to do, but you definitely get what u pay for....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Chrome Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize this computer ran on apps returned it and got a HP Windows

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the worst but not the best either.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working decently then stopped charging, cable was not the issue the batteries or computer where happened one day before the last day return window. Didn't want to return but give me credit but managed to get money back. Not a bad computer worked pretty decently to start but not a light keyboard like it's stated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt respond to google chrome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt respond to google chrome so i have to use another browser

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ?????

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to learn how to use it, i am good with computers, have a hard time with this

    I would recommend this to a friend