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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 140 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers recognize the smooth and responsive performance of the 15.6" Full HD Laptop, even when running multiple applications. Users also appreciate its speed and ample storage capacity. Additionally, customers find the laptop easy to set up and use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 140 reviews
  • Rated 3 out of 5 stars

    Prefer touchscreen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was a touch screen but getting use to it. Larger screen than my previous laptop is nice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product the battery life last for hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the laptop, not so much the keyboard.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. I only wish the keyboard keys were brighter or lit. It's hard to see them under low light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    miller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is working for us easy for us to get on and do what we want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great deal to get good configuration laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the computer was great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesman was excellent, he helps us a lot in the purchasing process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Person

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues got it up and running with the help of your Geek person Chris

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WIN LAP TOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was not a good fit but the customer service at best buy was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new hp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seems good. I was used to a heavier hp but this one is light and so far it has been good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop for light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine for light use and web apps. The price is right when its on sale for sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop, that gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay laptop, only problem is the track pad. Also the build quality is plastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice specifications for the price I bought and should see how it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    senior

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok one important thing needed back lite on keys to help in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was very helpful in helping me chose my computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Power Sucks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about a month now to replace a similar 5-year old model with a failing battery. Works fine for my not too complicated needs. Did not realize it didn't have touch-screen which I've kinda liked. Biggest complaint is battery power usage. I now make sure it's fully powered when I turn off each day because it will have a significant drop in power overnight.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    d something wrong w my purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told my computer was a touch screen (NOT SO) I was very surprised and unhappy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No backlit keyboard. Camera had a greenish tone to the image.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Why the $107 increase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second one purchased cost me $588; the first one was only $481

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I wanted, oh well, going to have to live with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lap Top Broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top broke within a week of purchase. Returned and purchased a Dell. It did have the AMD processor.

    No, I would not recommend this to a friend