Customer Ratings & Reviews

I picked out this computer because I have had good experiences with HP laptops. I wanted the new laptop for school, and I found this model meets all of the required specifications.

Overall, I have everything I need on this computer for my needs, am pleased with performance so far, happy with my choice. The one feature I miss from my old Surface Pro is the backlit keyboard, but will never spend what a Surface costs just for that feature.

My daughter loves it, very helpful with doing her work

Overall, I am happy with this computer. There are a couple things though that I do not like. The first thing is that it is hard to find the power button! This is the first laptop that I have had where the power button is located in the top row of keyboard. Usually it is separate, and located above the keyboard. I have no idea as to why this was changed! Next is the fact that the arrow key is so small, and the scroll bar on right side of computer is so thin/narrow. I wish that I would have known these things before I purchased this laptop.

Excellent computer. I’m satisfied with this computer.

First new personal laptop I've had in over 10 years. It offers everything I wanted and more. My experience with the Geek Squad team was the Best part of my purchase. They took extra time with me to make sure that an "older" person understood the ins and outs of a huge jump in technology. I will continue to use Best Buy for my technology needs.

I bought this for my aunty because she’s an author and needed it to finish her book. She was overwhelmed with joy when she received the laptop. When we spoke again three months later, one thing she kept praising was the laptop’s battery life.

Excellent performance and reliability. This HP laptop is fast, lightweight, and perfect for both work and everyday use. The display is clear, the battery lasts long, and the overall quality feels premium. Highly recommended!

Works well no complaints.great for online college class!

This laptop is a good choice for students, professionals, and home users who need a reliable, responsive device for everyday computing tasks. It provides good value for its price and performs well within its intended use.

It is quick - politely notifies you of any mistakes - easy to use - and has very helpful "Help" issues. Recommend for all.

My 14 year old daughter loves her new laptop. Its light weight large screen and touch screen. So perfect for her

My sister in law needed a new laptop and Bestbuy had the best holiday price. I was able to reinstall her software and photos with ease. I suggest this for someone that is not a power user but need a computer instead of a mobile device occasionally. Great price under $300

Love my new laptop. Blows my old ine out if the water

Works for what we need so far. Will be used for streaming videos, browsing, and home use. Decent computer.

Excellent laptop, I highly recommend it to everyone.”

The product is very good. hp product is always good.

It has worked perfectly for me and I can recommend it 100%.

Fantastic, everything went great. Geek Squad was great transferred data from old computer and did a great job.

I'm very happy with my new laptop. This replaced my old unit which was 6 years old.