Customer Ratings & Reviews

We bought this for studying and completing homework at an online college course. It works very well for this application.

I am elated with my HP silver laptop! It offers excellent GB memory, with array usages. Its light weight is advantageous for travel.

First new personal laptop I've had in over 10 years. It offers everything I wanted and more. My experience with the Geek Squad team was the Best part of my purchase. They took extra time with me to make sure that an "older" person understood the ins and outs of a huge jump in technology. I will continue to use Best Buy for my technology needs.

I went to Best Buy with the intention to purchase this product after doing research on comparable products, HP and other brands. There was a HP rep on site who answered my questions and reassured me I was making the right decision. The product is working fine for what I need. I use this laptop for emails, internet surfing, and printing out forms. I also like the 512gb storage for potentially adding music, photos, and files.

Have not used it enough to give a valid review. The Geek Squad is great!

This laptop was an open box. My 86 year ole mother needed one that was simple yet had enough storage for her photos The salesperson was so kind and understanding and patient. My mother is learning the new system on the laptop, but definitely is enjoying it

This laptop is great for on the go computer work. Running a local card tournament to very light gaming. It runs Halo mcc & Halo Wars 2 with no issues but anything heavier like Halo Infinite or Battlefield 6 will require a good GPU like a 5070 with ultra graphics or low budget gaming with a 4060 ti.

My new laptop works perfectly. Got everything I needed installed.

Great value touch screen very responsive .. good value

Very easy to use, fast. Excellent resolution. Great value.

Great purchase. Easy to use and love the touchscreen.

Everything is working perfectly and the service in the store is excellent.

Previously had HP computer and it was time for a new one. The HP had been great so I got another one and so far very pleased with it also.

I bought this laptop and I am very satisfied with it. It is compact, easy to use and works perfectly on my computer. The file transfer is fast and have not encountered any problems so far. Very good value for money. I recommend!

This was exactly what I was looking for in a laptop. From the size, processing speed, to the memory and crisp picture. It may not be the latest and greatest but its still an overall great laptop. I absolutely recommend this laptop for anyone looking to find a solid and well balanced laptop for a great price.

Perfect gift for my best friend and She really likes it. I send it to the Philippines and she said I can now use it for my online work and able to teach the kids about bible study and I recommend this product.

It’s a very nice machine for the sales price. The touchscreen is nice and vibrant

Love this! it is truly everything I was looking for in a laptop. Touchscreen, easy to use. The only downside is the mouse is very touchy I’d highly recommend buying a mouse

So far, it has lived up to everything that was advertised. Very happy with purchase. Also, Geek squad set it up exactly as I had asked them to do. Happy with them also....

Great laptop for the price, got it on a black Friday deal. Fast, easy to use. Plently of memory for everyday use. Plus the touch screen is a bonus.