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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 557 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 557 reviews
  • Rated 5 out of 5 stars

    HP - 15.6" Touch Screen Laptop is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Gift! Recipient loves it! She couldn't wait to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was worthwhile. My system is fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My up-grade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my hp and enjoy learning the two apps that’s on there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christine's laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced and a good named brand laptop, Im very happy with the HP laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s the best. It’s not heavy battery seems holding good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best laptop from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop the best kabob I ever buy thank u Best Buy I will definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is just what I needed. It is a updated version of the one I had. Great value, as it was on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast laptop - perfect for work. The battery lasts a long time, and it boots up quickly. it's lightweight and I love having the full number keypad to the right on the keyboard - makes work fast! The display is great as well. Great purchase; highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, Fast, and Perfect for Everyday Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop delivers exactly what most people need and does it well. The Ryzen 5 processor is quick and responsive, handling everyday tasks, multitasking, and work applications without slowing down. Boot times are fast thanks to the SSD, and everything feels smooth and efficient. The touch-screen Full HD display is bright, sharp, and very responsive, making browsing and productivity more enjoyable. Battery life easily gets me through a full workday with normal use, which is a big win for portability. The laptop is lightweight, well-built, and has a clean, professional look. This is a solid, dependable machine that balances performance, storage, and price. It’s not trying to be flashy...it’s trying to work, and it succeeds. Great value for students, professionals, and everyday users.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to not buy this. This is very slow and very laggy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PERFORMANCE & POWER & PRICE - HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased for my grandson for Christmas as it checked "all of the boxes" -- memory, big display, keyboard comfort, design and was on SALE! It has exceeded expectations with its speed and responsiveness, performance and power as well as battery life!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice buy, Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice love the numaric key pad and the big screen. Still light and easy to carry. battery life is good enough for my uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy switch to HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a loyal customer to another well known name brand in electronics/computers, and I took a chance on buying this HP laptop. I like how sleek it is, and how light weight it is. Since getting everything set up I am really liking the soft touch keyboard, the sound of the stereo system as I stream music, the speed at turn on, the speed of the processor and the touch screen. It is turning out to be well worth the switch and the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this HP laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is fast and easy to use! The interface is beautiful and it holds a ton of material!! The battery life is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price, got it on a black Friday deal. Fast, easy to use. Plently of memory for everyday use. Plus the touch screen is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!! Fast, battery long lasting! Using for work! Like it better than my Mac book! Would highly recommend this HP. It is wonderful upgrade for me! I wish i would have upgraded long time ago! Not too heavy and not too thick for travel. Display is easy to read and see. Screen is great size also!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Performer for Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this HP 15.6" laptop for a few weeks now, and it's been a really solid machine for my day-to-day needs. First off, the Full HD touch-screen is the standout feature. It's bright, clear, and the touch response is surprisingly good. It makes casual web browsing and navigating Windows feel much more intuitive. Performance-wise, the AMD Ryzen 5 processor and 8GB of RAM handle all my usual tasks—like web browsing with lots of tabs, streaming video, and working on Office documents—without any lag. The 512GB SSD is the real hero here; boot-up times are incredibly fast, and programs open in a snap. It makes the whole computer feel quick and responsive. The natural silver finish looks sleek and professional, and the laptop itself is reasonably lightweight for its size, making it easy to carry around the house or to a coffee shop. My only minor critiques are that the 8GB of RAM might feel a bit tight if you're a heavy multitasker or want to do serious video editing (though it's fine for my needs). Also, while the battery life is decent for light work, it's not an all-day battery if you're streaming video or doing more intensive tasks. Overall, for this price point, you're getting a fantastic package. It's a reliable, fast, and modern-feeling laptop with a great touch-screen. I'd definitely recommend it for students, home use, or general office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Laptop for Everyday and Professional Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this laptop purchase from Best Buy. The device in excellent condition and was easy to set up right out of the box. Performance has been fast and reliable, with smooth multitasking and quick startup times. The display is clear and bright, making it comfortable for extended work and media use. Build quality feels solid, and the keyboard and trackpad are responsive and comfortable. Battery life meets my expectations for daily use, and the system runs quietly without overheating. Overall, this laptop provides strong value for the price and fully meets my needs for both professional and personal use. I would recommend this laptop to anyone looking for a dependable and well-performing system, and I am pleased with my experience purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and reliability. This HP laptop is fast, lightweight, and perfect for both work and everyday use. The display is clear, the battery lasts long, and the overall quality feels premium. Highly recommended!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very solid

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid everyday laptop with good speed for work, browsing, and multitasking. Big screen and touchscreen make it versatile. Great value performance machine.

    I would recommend this to a friend
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