Customer Ratings & Reviews

The laptop is very easy to use and the perfect size

Works great and was a amazing gift. The touch screen we works good.

Works well, has a clear screen and seems fast so far. Great price

This computer is very fast ilike the touch screen. The AMD processor works very well. It could use more USB ports.

I bought the laptop for business and personal. I am able to run everything and have no issues. I wish it had mouse buttons and an ethernet port but other than that no issues.

Excellent laptop , it works perfectly fine very fast and reliable

Great laptop !!. Easy setup. Love it !!! HP computers are my first and only choice. Best Buy always has great buys and knowledgeable help in every dept.

I’ve been really impressed with this HP laptop. It’s fast, easy to use, and handles everyday tasks without any issues. The AMD Ryzen 5 processor is especially good at multitasking, so you can have multiple apps and browser tabs open at the same time without it slowing down. Whether you’re a college student juggling assignments and Teams/Zoom calls or a small business owner managing emails, spreadsheets, and documents, it keeps up smoothly. The screen is big and clear, which makes working on multiple things at once much more comfortable, and the touchscreen is a nice bonus that makes navigating feel more intuitive. It also starts up quickly and has plenty of storage, so you don’t have to worry about running out of space. Overall, it’s a solid, reliable laptop that feels like great value for the price — perfect if you want something dependable without spending a fortune.

This laptop works perfectly for the reason I got it. The battery life is good too. I would recommend this for persons who desire a budget friendly device.

Great Laptop, fast, lightweight, and has a nice touchscreen display! All of this at an affordable price. Im not a gamer, so this laptop is good enough for me.

Great affordable laptop touchscreen and processor is good

Enjoying it so far. Its lightweight and screen is very clear.

My mom had been sending hint texting messages to my sisters and I about wanting a laptop. So I got this one for her Christmas present. I helped her set it up and so far I haven’t heard her complain about anything. And believe me when I say she complains about the tiniest of things. She was excited about all the features it had, especially the touch screen. She said it was way better than the one she was thinking about buying.

Excellent laptop for general use. Mayne general use makes it sound barely usable but it definitely works as a school or work laptop. Want to game you can but its no gaming PC if your looking for performance. Again noce price for a budget laptop.

Love this laptop! Touchscreen is the best! Works great also love talking to it and asking questions

Works smooth and no heating beneath it. I’m glad I made a great choice for school work.And oh! Long lasting battery!

The laptop is great! However, Microsoft Edge was not set up for my wife (this is her laptop). The profile is set up for me. If I delete a favorite from her new laptop - it deletes it from my desktop. How do I change the MS Edge to a profile for her.

Great labtop for the price. Screen is good. Performance is great for office and general home use.

I went to Best Buy with the intention to purchase this product after doing research on comparable products, HP and other brands. There was a HP rep on site who answered my questions and reassured me I was making the right decision. The product is working fine for what I need. I use this laptop for emails, internet surfing, and printing out forms. I also like the 512gb storage for potentially adding music, photos, and files.

My new laptop has been just what I needed to replace my old desk top computer. It has good speed and it’s easy to use.