Customer Ratings & Reviews

Lightweight but large screen. Easy to set up and even added a mouse wirh no issues.

It's been one month since I have been using this laptop. It has thusfar worked perfectly without any interruptions. The graphics are really good. It is really value for money.

My 14 year old daughter loves her new laptop. Its light weight large screen and touch screen. So perfect for her

I waited several days after the purchase before making this review. I can now say that I am fully satisfied with this laptop. I do most of my work at home on my desktop, but need to be able to work when not at home and/or on the road. This laptop is just what I needed and was on sale at the time, which doubles my satisfaction with the purchase. Thank you, Best Buy!

Excellent product for my daily use for online jobs and personal business and looking for products that I need. Like this tablet very much. Thanks you all. Later.

I have mixed feelings here..2.5 is probably more accurate. On the plus side the laptop is quick to loard and screen quaity is excellent. My problem, and to me it's a majpr issue is that B;ue Tooth does NOT stay connected. I've adjusted my battery saver and updated drivers as suggested but it disconnects CONSTATNTLY. It also seems to disconnect from the internet occasioally although it reconnects quickly. I might return it is I can't get these issues connected. I have mixed feelings about this laptop. A 2.5 rating is probably more accurate. On the positive side, the laptop is quick to load, and the screen quality is excellent. My problem, and a major issue for me, is that Bluetooth does not stay connected. I've adjusted my battery saver and updated drivers as suggested, but it disconnects constantly. It also seems to disconnect from the internet occasionally, although it reconnects quickly. I might return it if I can't get these issues resolved.

Decent speed and storage, works better with semi-high load application. Worth for personal usage

I went to Best Buy with the intention to purchase this product after doing research on comparable products, HP and other brands. There was a HP rep on site who answered my questions and reassured me I was making the right decision. The product is working fine for what I need. I use this laptop for emails, internet surfing, and printing out forms. I also like the 512gb storage for potentially adding music, photos, and files.

Very good price and perform great. Reccoment this to others

The product works nicely and performs well for what I needed it for.

It's a great budget laptop. It is used for school and it has ample battery life to get through about 6 hours of classes. Sure it's still new but it's holding up well ! The screen is way brighter than my last laptop too. I wish it had 16 GIGs of RAM but it works nicely with 8 GIGs

Overall, I am happy with this computer. There are a couple things though that I do not like. The first thing is that it is hard to find the power button! This is the first laptop that I have had where the power button is located in the top row of keyboard. Usually it is separate, and located above the keyboard. I have no idea as to why this was changed! Next is the fact that the arrow key is so small, and the scroll bar on right side of computer is so thin/narrow. I wish that I would have known these things before I purchased this laptop.

Works great and was a amazing gift. The touch screen we works good.

My new laptop has been just what I needed to replace my old desk top computer. It has good speed and it’s easy to use.

Works well, has a clear screen and seems fast so far. Great price

This laptop works perfectly for the reason I got it. The battery life is good too. I would recommend this for persons who desire a budget friendly device.

Love this laptop! Touchscreen is the best! Works great also love talking to it and asking questions

Laptop was extremely easy to set up. This is the first time owning a touvh-screen. I would reccommend the HP laptop to anyone.

I am very happy with my laptop. I use for home use and it is very fast not hard use. Very realiable and easy to use

The laptop is very easy to use and the perfect size