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Customer reviews

Rating 4.7 out of 5 stars with 686 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 686 reviews
  • Rated 5 out of 5 stars

    Great price Quality Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System seems very fast. Glad to purchase another HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice work and great work on the project and the team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase for the most part. One issue that is disturbing is that the battery life is acutally shorter than advertised. It is also a bit slow to respond at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good configuration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this configuration is perfect for my niece. She needed a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy For SURE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Would like to have had a backlit keyboard but not a deal breaker

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lags frequently, very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was fine at the beginning, but within 4 months of purchasing, the speed is SOOOOO slow! If I have more than 1 tab open (not browser… tab within 1 browser), the screen will freeze repeatedly, and the mouse will be unable to react to the open page. Then, all of a sudden, after 30 seconds of freezing, it will suddenly take action of all the lagged clicks at one time. Video playback is fine, and so far the fan/battery performance works. Every page is just so slow, even after clearing cache and cookies and restarting.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and perfect for child’s school work. Child is excited about ability to stream Netflix while traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deborah's Windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I'm still learning Windows 11. However, I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I am a teacher and needed to update the piece of junk they gave me to use. It does everything I need. The graphics are good, and the touchscreen is very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poker pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good so far,,, ksksksksjlajfjdj e jdkfjn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks good and good for students usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP products. Meets my needs every time. great price on this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good price, laptop HP is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is my second one and I also gave one to my daughter as a gift. Perfect for personal use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts up quickly, good keyboard action. I had no issues setting it up and installing a wireless mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop good bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to have when I travel and can't be at my desktop. It was a good laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems to be good quality and has the features that I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. My experience at Best Buy was very pleasant and everyone was extremely friendly and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Business use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price/performance break point. For its intended use, i highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just Love it you can use a mouse or just touch the screen plus it is very nice to use it

    I would recommend this to a friend