Customer Ratings & Reviews

I only use the computer for e-mail, facebook, paying bills and searching things on the internet. I don't use it for work purposes. It seems to operate pretty fast. A lot better than my old computer that it replaced.

Have not used it enough to give a valid review. The Geek Squad is great!

So far, I am very happy with this purchase. Very easy to use. My biggest complaint is there is not enough contrast between the letter on the key and the key itself...so in low light situations it can be difficult.

HP 15.6" Full HD Touch Screen laptop was so easy to use and installation of Windows11 was quick, no problems.

I love this computer! I am a teacher and needed to update the piece of junk they gave me to use. It does everything I need. The graphics are good, and the touchscreen is very responsive.

great and easy to use, good picture. we are really happy with this laptop

Updated and ran quickly, just a simple laptop but what we needed.

Love the laptop it’s perfect just what I needed. I will purchase another one.!!!

perfect machine for its price; a bit bigger heavier than youd expect from laptops, but still good; happy purchase

Great computer and performance, as well as superb support ! Enjoyed doing business with you people !!

This system is a big step up for me. Thank you Best Buy for your help in finding one that fits my needs.

Definitely the upgrade I needed. Display is very bright and works perfectly with some games and remote play!

Previously had HP computer and it was time for a new one. The HP had been great so I got another one and so far very pleased with it also.

This is exactly the computer I needed. Easy set-up and easy to use.

This laptop is great for on the go computer work. Running a local card tournament to very light gaming. It runs Halo mcc & Halo Wars 2 with no issues but anything heavier like Halo Infinite or Battlefield 6 will require a good GPU like a 5070 with ultra graphics or low budget gaming with a 4060 ti.

My new laptop works perfectly. Got everything I needed installed.

Great laptop for school and basic-mid gaming, good speed and graphics

Good labtop. Very fast. Got it much cheaper than expected

A big and better change from my old Lenovo: No more waiting 10 minutes to power up. Only downside: I miss my icon page with all of my regular websites.

This laptop was easy to set up, has more than enough power and storage for home use and the battery life is excellent.