Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$525.00
Save $74.99
The comparable value is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 734 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 734 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! All that it says it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance, Excellent Quality, and Totally

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 15.6” Ryzen 5 touchscreen laptop exceeded my expectations. It’s fast, responsive, and handles everyday tasks without any issues. The touchscreen is smooth, the display is sharp, and boot time is quick thanks to the SSD. Perfect for work, browsing, and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer that works well for home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It has worked well for me and I have had no issues. There have been a few times I would have liked to have the lit keyboard option, but that's a small issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For college.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for studying and completing homework at an online college course. It works very well for this application.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what you get!! Didnt expect it would work this well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't bought a laptop in years. Very happy with my purchase. Very lightweight, big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mid level laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what i wanted. While I don't use the touch screen much, it comes in handy at times. The screen is really sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old daughter loves her new laptop. Its light weight large screen and touch screen. So perfect for her

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up the laptop. I've been able to retrieve and search important files from my old laptop. I ordered it online and received it very promptly. The price was very good and it meets all my needs. It streams music and movies with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for university

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use. It was also is to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to set up. Touch screen makes it a double good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love computer prefect for my needs Touch screen is prefect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good and recommended for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very dependable. Lightweight and very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Queen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Had just got a hp from hsn but sent it back because the price was to good for the hp & it had more memory also only thing it dont have that the other one had was the backlit keyboard & finger print reader if this keyboard had all that it would be a solid 10 but other then that I have no complaints about this laptop at all Great deal & laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great Laptop I would buy it again in a second! My wife loves it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would reccommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and very easy to use. the touch screen is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has good sales people and tech support

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked HP products. This is my 3rd laptop. Best Buy's price was competitive and the geek squad was helpful setting it up, transferring info, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    "I'll Help You..."

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quick - politely notifies you of any mistakes - easy to use - and has very helpful "Help" issues. Recommend for all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for new computer users

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just right for me. I just look things up ,shop on line . I don't need all the fancy things.

    I would recommend this to a friend