Customer Ratings & Reviews

I purchased the last one in stock, at the Sharptown location. This is a great laptop. It connected right to my HP printer with ease. You are given McAfee virus protection for free, for 30 days. The performance is great. I'm very satisfied.

Works well, has a clear screen and seems fast so far. Great price

The laptop is very easy to use and the perfect size

This laptop works perfectly for the reason I got it. The battery life is good too. I would recommend this for persons who desire a budget friendly device.

I went to Best Buy with the intention to purchase this product after doing research on comparable products, HP and other brands. There was a HP rep on site who answered my questions and reassured me I was making the right decision. The product is working fine for what I need. I use this laptop for emails, internet surfing, and printing out forms. I also like the 512gb storage for potentially adding music, photos, and files.

Overall, I am happy with this computer. There are a couple things though that I do not like. The first thing is that it is hard to find the power button! This is the first laptop that I have had where the power button is located in the top row of keyboard. Usually it is separate, and located above the keyboard. I have no idea as to why this was changed! Next is the fact that the arrow key is so small, and the scroll bar on right side of computer is so thin/narrow. I wish that I would have known these things before I purchased this laptop.

Excellent laptop , it works perfectly fine very fast and reliable

Love this laptop! Touchscreen is the best! Works great also love talking to it and asking questions

My new laptop has been just what I needed to replace my old desk top computer. It has good speed and it’s easy to use.

Great labtop for the price. Screen is good. Performance is great for office and general home use.

Great affordable laptop touchscreen and processor is good

Great computer. Has rhe ports i needed. Is sleek enough that i can carry around where ever i go. And the touch screen is a game changer for business meryi gs so i do t javr to wait for signatures.

Laptop was extremely easy to set up. This is the first time owning a touvh-screen. I would reccommend the HP laptop to anyone.

This laptop is exactly what I wanted and needed. The Tech Team transferred my data from my old laptop.

So far, I am very happy with this purchase. Very easy to use. My biggest complaint is there is not enough contrast between the letter on the key and the key itself...so in low light situations it can be difficult.

My mom had been sending hint texting messages to my sisters and I about wanting a laptop. So I got this one for her Christmas present. I helped her set it up and so far I haven’t heard her complain about anything. And believe me when I say she complains about the tiniest of things. She was excited about all the features it had, especially the touch screen. She said it was way better than the one she was thinking about buying.

Great budget laptop. I love that it has a touchscreen. Good color and clarity. I would prefer the power button to be on the side rather than in the middle. The camera is lower res but I guess that goes with a budget laptop.

I’ve been really impressed with this HP laptop. It’s fast, easy to use, and handles everyday tasks without any issues. The AMD Ryzen 5 processor is especially good at multitasking, so you can have multiple apps and browser tabs open at the same time without it slowing down. Whether you’re a college student juggling assignments and Teams/Zoom calls or a small business owner managing emails, spreadsheets, and documents, it keeps up smoothly. The screen is big and clear, which makes working on multiple things at once much more comfortable, and the touchscreen is a nice bonus that makes navigating feel more intuitive. It also starts up quickly and has plenty of storage, so you don’t have to worry about running out of space. Overall, it’s a solid, reliable laptop that feels like great value for the price — perfect if you want something dependable without spending a fortune.

Perfect for my needs. Easy to use and great speed. Light weight and charges quickly

Everything perfect for working in an office! Very fast and nice design!