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Customer Ratings & Reviews

Your price for this item is $488.00
The comparable value price is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 385 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 385 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use great for what im using it for which is for my college classes and looking for a job it has everything i need i love the touchscreen feature it makes it so much easier to select items or apps when im looking for something the battery could last a little longer but thats one thing you have to deal wit when the laptop is lightweight and portable but i charges quickly and the picture quality is great for when i am looking at movies and things online i am happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP laptop! It was very affordable and performs better than I expected. It’s fast, easy to use, and perfect for work and daily tasks. Great quality for a great price—highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products and great customers service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an HP laptop at Best Buy and the whole experience was great. The staff helped me find the right model for my needs and explained everything clearly. The laptop runs fast, has a clean display, and handles all my daily tasks without any issues. Setup was easy, and so far the performance has been smooth. Overall, I’m very happy with my purchase and would definitely recommend Best Buy for anyone looking for a reliable laptop and good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Set up was a breeze and it runs so smoothly. The design is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this multifaceted laptoo. Have many potentials. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking for work computer?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16GB is fast enough to connect to work. Nice laptop and great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Laptop Computer Product and Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent Laptop, in features, quality and price-value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it, my driver was also nice and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Touch Laptop: Speedy, Sleek, and Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 15.6" Full HD Touch-Screen Laptop (Model: 15-dy5055nr) strikes a strong balance between performance, usability, and value. Powered by a 12th Gen Intel Core i5-1235U processor and equipped with 16GB of RAM and a 512GB SSD, it handles multitasking, productivity apps, and light creative work with ease. The 10-core CPU (2 performance cores and 8 efficiency cores) ensures smooth responsiveness whether you're streaming, editing documents, or managing multiple browser tabs. The 15.6-inch Full HD touch display is a standout feature, offering crisp visuals and intuitive navigation. While the screen is bright and responsive, it’s not the most color-accurate for professional photo or video editing. Still, for general use, it’s more than sufficient. Design-wise, the laptop sports a sleek Natural Silver finish and a relatively slim profile, making it portable enough for commuting or campus life. The full-size keyboard features a numeric keypad, which is particularly beneficial for data entry tasks. Battery life is decent, typically lasting around 7–9 hours depending on usage, and fast charging support helps top it up quickly. Connectivity features include Wi-Fi 6, Bluetooth, USB-C, HDMI, and multiple USB-A ports, ensuring compatibility with a wide range of peripheral. Overall, this HP laptop is a well-rounded midrange option for users who need dependable performance, ample storage, and a responsive touchscreen without breaking the bank. It’s especially well-suited for students, remote workers, and casual users who value speed and screen real estate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great general use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for not much money. I am using this for general home use (online shopping, light Google sheets and docs, etc.) and it has worked really well so far. I do not game so I can't comment on that. But general use it is great, plenty fast and a good amount of storage. It also feels sturdier than some other lower end laptops I have had. The keyboard is really smooth to use too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touchscreen Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice laptop with touchscreen and a lot of storage. Fast speed and holds a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Everyday Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with how smooth this laptop feels for everyday tasks. The touch screen is quick to respond, and the i5 with plenty of memory keeps things running without slowdowns. It handles schoolwork, streaming, and video calls easily. Battery life has been solid so far, making it a reliable pick for daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Performance in a Slim Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with how quickly this laptop handles everyday tasks. The touch screen is responsive and makes browsing feel a bit more fun. It boots fast, stays quiet, and has plenty of memory and storage for schoolwork and streaming. Overall, a solid pick if you want something simple and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid HP laptop at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during Black Friday sale at a great price. It is a solid, mid-range options for everyday tasks and light entertainment. The speed and responsiveness on the machine is good, overall it is lightweight and touchscreen is smooth. Copilot features are a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop delivers excellent performance for everyday tasks and light gaming. The 13th Gen Intel i5 processor and 16GB RAM make multitasking smooth, while the 512GB SSD ensures fast boot times. The 15.6-inch IPS display is bright and clear. Battery life is decent, and the build feels sturdy and modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my granddaughter. She's using it for school and it works perfectly. The battery lasts long enough, the touchscreen is very helpful, and she's very happy with her computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, it's a good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a good laptop that looks and functions as featured and expected. It gets a bit hot when playing games like Minecraft, but otherwise, it works splendidly. My biggest gripe is the Copilot key replacing the CTRL (Right) key. I've had the same laptop (HP 15-ef00dx) for the last five years (also bought through Best Buy), and I wasn't aware the Copilot key even existed, while also completely missing it being shown in the featured photos when I bought this laptop. The key is incredibly inconvenient and terribly disruptive. I wasn't too impressed that after spending $450 (holiday sale), I had to immediately go on a search to find a remedy in the form of an app to download (that takes up storage) and that I have to leave it running in the background for it to work (which takes up battery life).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Performance for Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" Full HD Touch-Screen Laptop has been a great everyday machine. The Intel Core i5 (13th Gen) is fast and responsive, and the 16GB RAM makes multitasking smooth with no lag. The touchscreen is bright and very convenient, especially for browsing and casual work. Boot time is quick thanks to the 512GB SSD, and the laptop feels well-built for the price. Overall, an excellent balance of performance, features, and value — very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It's quick and easy to use! I would highly recommend it. I bought it for my husband and I'm contemplating getting one for myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for School

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I looked for a long time for something that will fit my needs. I am in law school so I needed something that had a good battery and storage that I can work on all day and be fine. I loved the size and the touchscreen option!

    I would recommend this to a friend
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