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Customer reviews

Rating 4.7 out of 5 stars with 497 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 497 reviews
  • Rated 5 out of 5 stars

    HaPpy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a son who wanted a laptop other than that provided by his tech company…he’s extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it easy to set up very lightweight very fast worth the money. We’ll buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad have the patience of a saint! I'm not tech savvy, and they were both patient and kind in helping me understand what was happening with my new computer. Many thanks for a delightful experience, and happy holidays!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, reliable performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast startup, smooth multitasking, and a crisp touchscreen. Handles daily work effortlessly and feels well-built. Solid value overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for what I use it for and ease of use. I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for backup. This is the one I use for vacations trips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to use and very slim and portable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No worth the money really

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told in the store that this was the latest and the greatest for the money,I bought this computer and took it home opened it up and 3 days later it hadnt updated,so i turned it off and a few days later i turned it back on just to find oit it still hadnt updated,to the best of my knowledge it still hasnt updated fully, also its not user friendly,very hard to do or find anyting on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Workd great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for start student or college students works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice laptop.its price also good.if yiu want to use for regular work and watch videos and listen music Frustration for you want to sign in Microsoft account.That it i don't like otherwise its nice. For not a gaming laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, but little things hold it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used a windows computer in almost 8 years and its so tedious to go through the initial set up. this specific laptop is kinda low quality. when you type, the entire surface that the keyboard sits on pushes down and the keys are just a strange material, making for a bad typing experience. for $400 its not bad but there's not a lot to love.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    receieved the laptop and it was as expected so I am happy. I needed an upgrae fro Windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is perfect. I use it for AI applications and I have no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is exactly what I needed and I am glad you had one in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good visibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, easy to use, efficient, and easy to see screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touchscreen Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touchscreen laptop is exactly what I needed and the price was the best I found in all my research. I like purchasing electronics at Best Buy..the guys who help me never steer me wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop which I bought from Best buy seems to be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop is working out great. No problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Mac.Easy to use.Very light.Perfect for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use the laptop for it exceeds my explanations.

    I would recommend this to a friend