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Customer reviews

Rating 4.7 out of 5 stars with 497 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 497 reviews
  • Rated 3 out of 5 stars

    Wish I had known before purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly, there is no backlight for the keyboard! Had I known this in advance I never would have bought this laptop. In my advanced years (75) my eyesight is not near what it once was, thereby making this item hard to use! The other problem is constant popups regardless of what else I’m doing! ,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and at a decent price! Along with more memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best collection and best price, that is why the name is BEST BUY :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transfer from old laptop. Keyboard has good contrast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for the touch screen and it keeps enlarging by itself. Annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. I would buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop; easy to navigate and love the touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decent laptop but the build quality and sound is average. Given the price its a decent buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15" Touchscreen I5/16GB/512GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Keyboard feel could be better but that's just being picky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the sleek appearance quick log on easy transfer of files and applications from old laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase limits suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing limits. Are annoying. The computer is good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wayne

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Easy to operate. Fast operating system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Hand Customer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Value for money. Material quality up to standard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it's good! It's a Christmas present so it hasn't been opened yet!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hp lapstop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery runs down too fast, needs constant charging

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and I highly recommend. Good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to great specs for the price, not used often, but it will do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase Hp with current configuration vs other brands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for an older laptop. Windows 10 no longer supported.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyers Remorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible don’t buy it it doesn’t turn on consistently, keys work when they want to it is the biggest disappointment in purchasing

    No, I would not recommend this to a friend