Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$608.00
Save $6
The comparable value is $614.00

Customer reviews

Rating 4.7 out of 5 stars with 507 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the product's strong overall performance, speed, and helpful touchscreen, also appreciating its portability, screen size, and adequate storage capacity. However, customers are negative about the battery life, which they describe as not great, and express concerns about its heat dissipation, noting that it tends to run hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-505 of 505 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Touch-Screen Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop worked good and it was a good price. The only complaint I had was that there was no back light and it was very difficult for me to see the keys sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working great! All the plans and projects that this computer will see! :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing ! Answered lots of questions for me and explained a lot! Love the computer tons so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I needed but I had a resl hard time at the store with sales people. Still haven't used it but I am sure it's what I need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad packaging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad packaging. It was sent from OH when arrived to my house the box was literally opened it. Best Buy need to work better packaging all those electronics stuff. The product wasn’t free to do it in that way.

    No, I would not recommend this to a friend