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Customer Ratings & Reviews

$502.21
Save $147.78
Comp. Value: $649.99

Customer reviews

Rating 4.7 out of 5 stars with 410 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 410 reviews
  • Rated 4 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the sleek appearance quick log on easy transfer of files and applications from old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop; easy to navigate and love the touch screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase limits suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing limits. Are annoying. The computer is good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    First Hand Customer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Value for money. Material quality up to standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wayne

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Easy to operate. Fast operating system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it's good! It's a Christmas present so it hasn't been opened yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    receieved the laptop and it was as expected so I am happy. I needed an upgrae fro Windows 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and I highly recommend. Good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop which I bought from Best buy seems to be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use the laptop for it exceeds my explanations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to great specs for the price, not used often, but it will do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase Hp with current configuration vs other brands

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyers Remorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible don’t buy it it doesn’t turn on consistently, keys work when they want to it is the biggest disappointment in purchasing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for an older laptop. Windows 10 no longer supported.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    little slow for my taste

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way to plasticy. i thought 16gb ram will be good enough. but the laptop feels super slow. not sure if its the processor. i am not sure. other than that everything else looks good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not able to use computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mcafee virus protector has taken over my computer wanting to force me to buy it. I now have to take it to be repaired to get this off my computer. Presently i can't get into my computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during Black Friday 2025 and the battery is going from 100% to 0% in 3-4 hours. Reviewed the settings and all are set to allow for longer battery life, but still needing to be plugged in after 3-4 hours of regular use. It's unclear whether this particular one is a lemon or if it's an issue with the model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough for the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For daily reviews and news, periodic meetings, it does the job. Just enough for the price. ty ehk

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Reasonable good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably good. Performs well. Not the best in terms of build quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic good computer Low price but it’s ok to do basic activities

    I would recommend this to a friend