Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$502.21
Save $147.78
Comp. Value: $649.99

Customer reviews

Rating 4.7 out of 5 stars with 410 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-410 of 410 reviews
  • Rated 3 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, no backlit though. Battery is fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No worth the money really

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told in the store that this was the latest and the greatest for the money,I bought this computer and took it home opened it up and 3 days later it hadnt updated,so i turned it off and a few days later i turned it back on just to find oit it still hadnt updated,to the best of my knowledge it still hasnt updated fully, also its not user friendly,very hard to do or find anyting on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review contingent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift. It is currently unopened.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 hour Battery

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long maybe goes a little bit over 1 hour. Definitely not what I expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts about 3 hours at best. Marketed as 15.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop HP computer is great. Easy to work with and love touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing ! Answered lots of questions for me and explained a lot! Love the computer tons so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working great! All the plans and projects that this computer will see! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I needed but I had a resl hard time at the store with sales people. Still haven't used it but I am sure it's what I need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad packaging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad packaging. It was sent from OH when arrived to my house the box was literally opened it. Best Buy need to work better packaging all those electronics stuff. The product wasn’t free to do it in that way.

    No, I would not recommend this to a friend