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Customer Ratings & Reviews

$595.00
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The comparable value is $614.00

Customer reviews

Rating 4.7 out of 5 stars with 506 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the product's strong overall performance, speed, and helpful touchscreen, also appreciating its portability, screen size, and adequate storage capacity. However, customers are negative about the battery life, which they describe as not great, and express concerns about its heat dissipation, noting that it tends to run hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 505 reviews
  • Rated 1 out of 5 stars

    No worth the money really

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told in the store that this was the latest and the greatest for the money,I bought this computer and took it home opened it up and 3 days later it hadnt updated,so i turned it off and a few days later i turned it back on just to find oit it still hadnt updated,to the best of my knowledge it still hasnt updated fully, also its not user friendly,very hard to do or find anyting on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use the laptop for it exceeds my explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touchscreen Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touchscreen laptop is exactly what I needed and the price was the best I found in all my research. I like purchasing electronics at Best Buy..the guys who help me never steer me wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it easy to set up very lightweight very fast worth the money. We’ll buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, easy set up and great price. Syncs perfectly with other Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp has always been my laptop of choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for basic use great for students or for online work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality! And i got it at a super good price. People told me not to go with Best Buy because they mark their prices up, but i didnt listen and im happy with my purchase :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workd great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for start student or college students works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is perfect. I use it for AI applications and I have no problems

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Need back light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No backlight. Its hard to see the buttons especially when working where the lighting is poor. The battery runs out faster than my old HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is exactly what I needed and I am glad you had one in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To give you a review, I can't really give you a review because I bought the computer for christmas gift for my wife so I can't give you one right now.Sorry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard fading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it less than 60 days and my keyboard is fading. Not good quality there but the computer was easy to set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At Best Buy, you’get the best deal for your money. Please don’t miss the opportunity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I like the speed and touch screen. Great product at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I love the touch screen features and its the perfect size for what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop is working out great. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the features on this laptop. I plan to buy more for students. fast shipping made the experience even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded my computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer for my needs. Still exploring it. Only have good vibes about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and is a nice mid range pc. Decent graphics card.

    I would recommend this to a friend