Customer Ratings & Reviews

I just starting using my new laptop about a week ago so I can't review the longevity of it, but I can say that the battery life has not been good. I do like the size and feel of the keys and the screen is a decent size as well. It is light weight so that makes carrying it easy.

Design & Build- Sleek Natural Silver finish gives it a professional, modern look. Performance- Powered by the Intel Core i5-1334U (13th Gen), this laptop handles everyday tasks smoothly Battery life could be longer and speakers are average

My old HP with a i5 processor still worked fine, but needed an update since it had a Windows 10 operating system. This new HP was easy to set up and get started. The transfer of E Mail and files from my old computer was easy, and the screen picture was sharp, crisp, and bright. I especially like the keyboard which is easy to read. The computer is perfect for my basic needs- E Mail, shopping, internet research, family communication, and basic home office.

The only real drawback is the placement of the power button, which sits uncomfortably close to the Delete/Backspace keys. The overall build quality is slightly better than what you’d normally expect from a budget laptop. The keyboard does feel a bit cheap, and the display is very much in line with the price range, but neither is a deal‑breaker. On the positive side, the laptop performs well for everyday use, and the touchpad is good. I would recommend it to anyone who needs a reliable machine for standard office tasks such as working in Word, Excel, and similar applications

I really loved it . Very sleek , very light weight than my HP Pavillion . Speed is really good . Battery power is really good .

Overall, it's a good laptop that looks and functions as featured and expected. It gets a bit hot when playing games like Minecraft, but otherwise, it works splendidly. My biggest gripe is the Copilot key replacing the CTRL (Right) key. I've had the same laptop (HP 15-ef00dx) for the last five years (also bought through Best Buy), and I wasn't aware the Copilot key even existed, while also completely missing it being shown in the featured photos when I bought this laptop. The key is incredibly inconvenient and terribly disruptive. I wasn't too impressed that after spending $450 (holiday sale), I had to immediately go on a search to find a remedy in the form of an app to download (that takes up storage) and that I have to leave it running in the background for it to work (which takes up battery life).

This laptop works for everything I need it to. It's light and easy to use with fast processing. I would have given 5 stars, however the laptop came pretty dirty. The screen came very smudged and there were crumbs in the keyboard. While I understand that this was an open box purchase, I figured someone at best buy would have looked it over and seen it needed a wipe down. Nothing I couldn't fix, but more than I expected from an open box item.

I love this laptop; it was exactly what I needed for my college classes. It has a good battery life, runs well for what I have to use it for, and the touchscreen is a nice little bonus. The webcam is nice also since I have 1 Zoom class. The battery life is good enough as well. Usually, after about 3-4 hours of heavy use, I'm at 50% battery life left. Overall, works perfectly for me.

Excellent laptop. It's quick and easy to use! I would highly recommend it. I bought it for my husband and I'm contemplating getting one for myself!

This PC has decent display and speed. I have only had it for a few days, but it is serving the purpose as my working PC. It seems to run hot, but aPC cooling pad should do the trick.

I love this laptop. It’s fast. It was easy to install. I had help from the geek squad. It’s light and sleek HP. I’m very happy.

This is very good laptop. I bought it for my son and he loves it. Touchscreen helping him a lot in studying and doing internet browsing related to his study. I highly recommend it to buy.

Bought this for the kids and they love it. Seems very fast and they love the touch screen. Thin and lightweight.

The computer was always hot and the fan was loud.It was a good quality computer but no one wants there computer running hot also the fan kept up with that irritating noise.I always had to have it plugged in for it to stay charged the battery always died.

This is a really nice laptop with touchscreen and a lot of storage. Fast speed and holds a charge.

Great product! Easy set up, large screen. Perfect for work or home!

Had to buy a new laptop as my old HP was running on Windows 10 as I had it for a very long time. I always buy HP as I love their products. The one is faster than my old one and the screen is more vibrant. It has larger memory space which is sufficient for what I use it for. It is a great computer for what I paid for it on a member deal.

It's HP quality and HP value you will need. 15.6'' is the biggest screen you can get for a regular backpack. I carry this with my business trip as a personal computer, with great speed as it's using Intel i5 and 16GB memory, which considered as huge on a laptop. 512GB SSD makes it a great choice for major PC.

Great laptop! Performance is outstanding. What's really nice is that it didn't come with a lot of bloatware - made set up fast and easy. The screen is very nice. Love that it has a keypad on the right side as well.

This is the best computer I have bought. I highly recommend. The speed on this is remarkable and has tons of storage.