Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$595.00
Save $19
The comparable value is $614.00

Customer reviews

Rating 4.7 out of 5 stars with 506 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the product's strong overall performance, speed, and helpful touchscreen, also appreciating its portability, screen size, and adequate storage capacity. However, customers are negative about the battery life, which they describe as not great, and express concerns about its heat dissipation, noting that it tends to run hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 505 reviews
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was very easy to attach to my wall. The picture is incredible-even with the protective wrap still attached! This was a great gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP laptop sale!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Caught a Black Friday sale and found these HP laptops surpassed the previously purchased Dell laptops from last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Toy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love me laptop I just need to learn how to use all the features that it comes with butt, I will have plenty of time to learn my new toy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs and the price was right! I highly recommend HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Work Use Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent use and reliable for all work and school uses while still very capable of use for entertainment. Very lowkey but reliable specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Govexec

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cost and price for this laptop. Staff were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this laptop. I use it daily for work. Being that it's a touchscreen makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. This is my second Hp laptop over the past few years. I have found them to be excellent and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not great, and touch pad sometimes doesn't seem sensitive enough. Wish it bent back further.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good configuration and reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop offers diverse set of features like touch screen, AI copilot and configuration for students as well professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product at a great price! Delivery was quick and on time. Highly recommend Best Buy for your next laptop purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to giving this Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife. Great price with great specs for general use. Looking forward to her opening it on Christmas Day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, easy to set up. Customer service as always, awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life a lot shorter than they wrote in the description. Other than that it is pretty good laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It’s Alright

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright, nothing special perfect for school and very light gaming

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Bey

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop would recommend to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy help us find great laptop that fitted are needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD BUY FROM BEST BUY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. I am retired and couldn't afford to replace my old laptop with a more expensive one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WC laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup easy to use, nice color on screen just had a little problem setting up phone to laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to use with the touch been using the hp last five year it’s simply the best to use hp lappy

    I would recommend this to a friend