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Customer Ratings & Reviews

$595.00
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Customer reviews

Rating 4.7 out of 5 stars with 505 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 505 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! Fast and battery is good. It lasts long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it isn't a high-performance computer based on its components, it works perfectly well for simple tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for someone who is learning how to u

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for learning on. Bought it for my granddaughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an HP so I'm familiar with its operation. Needed help from Geek Squad to transfer files and load certain pgms. It feels good, looks good, battery seems to have life and it works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im 61 and i needed something easy and the hp laptop is convenient and simple. The price was under $500 a very high quality for the price. Love it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for a town supervisor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well for my client, as they wanted something to view emails for the office account without having to go to the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for my personal use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my personal needs. Fast and a good amount of storage/memory. Nice screen with touchscreen. I'm very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money - works efficiently!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a very good price! I really liked the specs of this laptop. After using it for a week, touch screen works amazingly smooth. Yet to test battery life and would have better experience after a month or so. Tried multi tasking and core i5 processor comes very handy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop that came with no Wi-Fi driver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I need, and over all I've been happy with it. It was an open box item in excellent condition and was like new except for one confounding problem. During setup, it wouldn't connect to WiFi. After hours of frustrating troubleshooting, I found there was no Wi-Fi driver installed. I never expected to find this problem in a laptop that was certified by the Geek Squad. I made an appointment to take it to Best Buy to fix the problem, but I was finally able to find and install the correct driver myself. Since then, my only complaint is the short battery life. Recently, the battery ran down to 9% after 2 hours, but it charged up quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for the price range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. This was a birthday gift for my granddaughter and she loved it. Works great for her needs. I would purchase again if needed another laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does not have a lighted keyboard and you have to use it in a well lighted room or with a usb or clip on light at night. It does come with Mcafee total protection at a good yearly price. It has co-pilot and office 365 for year free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift. Faster than mine, may keep it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift, but I made sure to update it first. Faster than mine, and works very well. Forgot it had a touchscreen, so can't comment on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived before the delivery date, perfectly packaged! The laptop performs very well and meets all my expectations. Configuration: HP 15.6” Full HD Touch-Screen, Intel Core i5-1334U (2023), 16GB RAM, 512GB SSD. Great performance and excellent value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price, great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no expert but as a general consumer who has used a Dell for the past 10 years - thought I'd give the HP a try because the price couldn't be beat for a system that was comparable. That said, I appreciate the ease in which everything works. My only complaint is that the camera pixels are a bit more "grainy" than what I've experienced in my Dell computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fabulous computer and worked really smooth and fast. It was light weight but durable. Ultimately we realized a Mac book was more suitable for needs so returned for that . Otherwise great product !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her laptop, set was easy and fluid touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is using this product and so far he said that has perform well beyond hos expectations. He will continue getting familiar with the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP Laptop is performing great, the assistance I received during the purchase was exceptional and he reviewed in detail the features of the laptop. My ratings are as of today and time will tell if performance goes down but I will update if there are any changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size. Great for a laptop. Nice to have side number keys which will be used more end of year finances. Have to learn a few newer items but has been helpful. Good for my needs and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Bargain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at a great price. Had no problem transferring the data from my old laptop to my new one. Graphics and screen quality is exceptional.

    I would recommend this to a friend