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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 122 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the performance of the 15.6" Full HD Touch-Screen Laptop, noting its suitability for both everyday tasks and light gaming. The laptop's capabilities make it a versatile option for a range of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 122 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    HP Touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good product. HP Battery life is Ok. Touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be aware of the limitations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook did everything that it was supposed to do, but it didn’t do one thing that I wanted - connect to my HP dock and project to two external monitors. I learned through this experience that the USB-C port has to be labled with a thunderbolt, the DP logo or at least 40 gbps output. I will return the notebook to Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch-screen is a nice feature, but I am much happier now that I've added a wireless mouse. No more fingerprint smudges on the screen, and it is much easier to scroll. I am still transitioning from viewing a much larger screen. I adjusted the text size in Settings, and the 15.6" screen is adequate for my purposes. The keyboard has been another adjustment, but I like the size and spacing of the keys. The Intel Core I5 processor is more than adequate for this old geezer. If you're looking for a reasonably priced replacement for your Windows 10 computer, I would recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fills all the requirements for a touch screen 15.6" computer for basic functions & internet usage. Starts up quickly, runs smoothly & quickly, & battery life is good. Setting up the computer took awhile though as you have to go through Microsoft set up & then had to download latest updates. Would highly recommend if you're in the market for a new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great and it was easy to transfer the information from my old laptop to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the fastest loading laptop that I have ever had and I have had quite a few.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would have given 5 stars, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB C port does not support dual monitors. This important piece of information should have been front and center in the product description. I would have purchased a different model had I known.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I use HP laptop, The Laptop is fast enough for work. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP laptops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new laptop as my old HP was running on Windows 10 as I had it for a very long time. I always buy HP as I love their products. The one is faster than my old one and the screen is more vibrant. It has larger memory space which is sufficient for what I use it for. It is a great computer for what I paid for it on a member deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the HP laptop is working well. It's reliable and overall performance is good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Our first HP in a long time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get set up, liking it so far. The folks in our local Best Buy were able to get the needed part.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good small computer. takes up much less space and is working really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    College students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fantastic. Price is good deal Good for school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has been amazing so far. Runs smoothly with no trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Laptop for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for a great price! It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money - works efficiently!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a very good price! I really liked the specs of this laptop. After using it for a week, touch screen works amazingly smooth. Yet to test battery life and would have better experience after a month or so. Tried multi tasking and core i5 processor comes very handy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid system, great for general applications!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, light weight and easy to use for work.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop; easy to navigate and love the touch screen

    I would recommend this to a friend