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Customer reviews

Rating 4.6 out of 5 stars with 897 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 897 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this a week but I do like that its easy to use. I also like the sleek design. I wish it came with a laptop sleeve for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! I’ve always used HP products and have been happy with them. I haven’t had any problems so far with this new one. I do have to say that the top where it opens is heavy and could cause breakage later as what happened to my last one. I like the touch screen even though I don’t use it that often because I forget it has that capability.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, versatile, affordable and worth the money. I use it for basic tasks such a Google apps, online shopping and watching videos. The battery life is about an 2 hours which is unfortunate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. I bought this one after my other laptop had hard drive problems. I did not have a touch screen on the older laptop like I have on this one and I love it! Also got this one on sale. I had the Geek Squad set it up for me and they are awesome. I am totally happy with Best Buy. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A lot of computer for the best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hewlett Packard Intel Core i7, Irisx, is the best laptop I have ever owned. The graphics and speed are great, the keyboard and number pad are comfortable to use. I comparison shopped this computer, and Best Buy had the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Port selection

    Rated 4 out of 5 stars

    Good overall laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a podcast. Works as advertised. Could use additional usb port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used my new laptop for about a month and so far very happy with this it. I use mostly for my business with the quickbook program. My old computer would take forever to open the application but the new one has it opened in no time. Was easy to set my quickbooks transferred from my old computer to the new one without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome product go for its. Performance is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice New Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaced 2 other old laptops. I'm really impressed with its speed and ability to start up quickly. I also really appreciated that it was pretty much ready to go when I got it - as someone who is not technically inclined, I was still able to set things up quickly on my own and was up and running in minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor Poor Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They lied about the battery life. I may get 3 hours out of it, maybe, before I have to plug it in. Other than the suck battery life which you think would be one of the most important things when you have a battery powered piece of equipment as well as being as critical as your own personal computer it works well so far for the 9 hours and 3 charges I have worked with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Does what I need it to do. From processing speed to storage capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets most of my needs. I have been an Apple user for many years. My Apple password was hacked and so was my MacBookPro less than one year old. Even with proof of purchase from Best Buy the hackers did something that Apple would not restore my computer, so I refused to buy another Apple product. This has features that my Apple laptop doesn’t have. It’s taken some getting use to, but great computer for price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 4 out of 5 stars

    a bullet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bullet lightning fast , nice memory , screen , keypad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for I use it for (office, light photoshop).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 15" Touchscreen Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. No issues. HP is a great product. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop and delivered when scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and HP is my go to for electronics, especially the HP laptop. This is my 3rd laptop recently. They are being used in my small business. Delivery, showed up when they were scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been running very successfully for me. Highy recommend this for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Sleek little thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop, no issues at all. Nice and sleek super light weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, light weight, smoothly and perfectly. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. This laptop has fast response and has plenty of memory for my needs. It comes with Windows 11-S which I’ve had to permanently remove the S function to download apps outside Microsoft store. So far that is the only “con” I have with this HP laptop.

    I would recommend this to a friend